Engineer II Field Service SEMTEM FIB - Hillsboro OR
Engineer II Field Service SEMTEM FIB - Hillsboro OR
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Salary Not Disclosed
1 Vacancy
Job Description
Work Schedule
Standard (MonFri)Environmental Conditions
Able to lift 40 lbs. without assistance Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc. Will work with hazardous/toxic materialsJob Description
Location/Division Specific Information
The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD EM business designs manufactures and supports the broadest range of highperformance microscopy workflow solutions that provide images and answers in the micro nano and picometer scales.
Combining hardware and software expertise in electron ion and light microscopy technologies with deep application knowledge in the materials science life sciences semiconductor electronics and natural resources markets the worldwide Electron Microscopy employees are dedicated to customers pursuit of discovery and resolution to global challenges.
Here are some of the products you might support our customers with:
- Corporate organization
- Overview of our instruments
- Inside the Titan Transmission Electron Microscope
- How to make a microscope
Day in the life of a Field Service Engineer: Thermo Fisher supports women in the workplace https://vimeo/
What advice would you give someone interested in a career at Thermo Fisher Scientific https://vimeo/
How you will make an impact:
The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the onsite installation servicing and repair of complex equipment and systems. Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM) Scanning Electron Microscopy (SEM) Small/Large Dual Beam (SDB/LDB); instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct onsite installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.
This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support company phone company laptop as well as other company benefits that include bonus 401k healthcare employee assistance program and more!
What you will do:
- Conduct onsite installation of complex equipment and follow testing procedures to ensure proper working order
- Conduct onsite scheduled planned maintenance visits
- Provide troubleshooting and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with customers system users and company personnel
- Successfully complete technical training as required
- Complete and submit field service reports on assigned tools
- Perform Preventive Maintenance tasks
- Partner with colleagues to acquire technical guidance needed to problemsolve systems solutions
- Provide training for customers and users on system maintenance
- Provide feedback to product quality teams
- Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
- Provide guidance for various reports including identifying and isolating unique problems with system
- Act as a subject expert and resource for training
- Align with application scientists to collaborate on outstanding solutions to meet our users challenges
- Must maintain Thermo Fisher Scientifics FourI Values.
How you will get here:
Education
University degree/Bachelor degree in electronics physics engineering computer science or similar field preferred; or 25 years of equivalent combination of education skills and experience
Experience
45 years Experience:
- Operating troubleshooting repairing and calibrating complex analysis tools such as SEM TEM FIB Prober or similar systems is a plus but not required.
- Experience with Ultra High Vacuum (UHV) a plus but not required.
- Experience operating Oscopes digital voltmeter and logical problem solving.
Knowledge Skills Abilities
- Required to read write and speak English fluently.
- Demonstrated ability to work under pressure with a consistent record to make decisions with minimal direct supervision.
- Demonstrated ability to be detail oriented problem solver promote team environment.
- Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
- Literate in Windows software environments
- Must have a thorough understanding and extensive experience solving and repairing ultrahigh vacuum and high voltage systems.
- Ability to read and interpret schematics
- Ability to partner effectively with customers
- Strong Interpersonal communication teamwork/building time management organizational problem solving and customer service skills
- Proven ability to troubleshooting complex systems and subsystems down to component level
- Familiar with UHV phenomenon and technology
- Must be willing to travel 025 of the time. Often on short notice to customer sites to resolve problems or support other field service personnel
- Must possess a valid drivers license and passport and travel regionally and internationally as the need arises.
- Extensive walking may be required.
- Depending on area of building personal protective equipment may be worn to include lab coats coveralls hood facemask hairnets safety gloves safety glasses steel toe shoes and/or bump hats.
Physical requirements include the ability to lift up to 50 lbs.
Employment Type
Full-Time
