Director of Product Clinical User Experience
Director of Product Clinical User Experience
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$ 180000 - 270000
1 Vacancy
Job Description
At Counterpart Health we are transforming healthcare and improving patient care with our innovative tool Counterpart Assistant. By supporting Primary Care Physicians (PCPs) we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
As the Director of Product Management for Clinical User Experience you will lead a team of product managers and crossfunctional pods to develop Counterpart Assistant into the most useful clinical copilot for primary care physicians (PCPs) in valuebased care. You will be responsible for defining and executing the product strategy for our Clinical Workflows pillar ensuring that Counterpart Assistant seamlessly integrates into PCPs daily workflows to improve efficiency and effectiveness.
As a Director of Product you will:
- Lead and manage a team of product managers fostering a culture of collaboration innovation and .
- Define and champion product initiatives strategy and the roadmap for Counterpart Assistants Clinical User Experience product pillar.
- Work with pods and PMs to prioritize and manage the roadmap ensuring alignment with overall product strategy and company goals.
- Collaborate closely with engineering design clinical and data science teams to deliver highquality products that exceed customer expectations.
- Stay up to date on industry trends and emerging technologies in primary care and valuebased care to identify opportunities and unmet needs in clinical settings.
- Work across multiple product teams on providerfacing pointofcare tools evaluations operational workflow tools compliance and regulatory products and critical vendor integrations.
- Act as the subject matter expert and domain leader on:
- Clinical documentation (SOAP notes EHR documentation ambient scribing).
- Roles responsibilities and practice workflows of healthcare professionals (physicians nurses MAs front desk staff care coordinators scribes etc..
Success in this role looks like:
- Achieving industryleading physician satisfaction for clinical tools.
- Leading a team of engaged motivated and empowered product managers.
- Being a key member of the technology leadership team driving initiatives and taking ownership of business outcomes.
- Making datadriven decisions advocating for more data where appropriate yet not letting perfect be the enemy of good.
- Driving Counterpart Assistant to become the market leader for valuebased care solutions.
You should get in touch if:
- You have 7 years of experience in product management with at least 3 years in healthcare technology.
- You havea deep understanding of primary care workflows including:
- Clinical documentation (SOAP notes EHR documentation).
- Roles and responsibilities of healthcare professionals (physicians MAs).
- Challenges faced by practices of all sizes.
- You have a proven track record of building and launching successful healthcare products in primary care settings.
- You have an understanding of practice payments ideally experience with valuebased care models and technologies.
- You have strong leadership communication and interpersonal skills.
Benefits Overview:
- Financial WellBeing: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally we offer a performancebased bonus program 401k matching and regular compensation reviews to recognize and reward exceptional contributions.
- Physical WellBeing: We prioritize the health and wellbeing of our employees and their families by providing comprehensive medical dental and vision coverage. Your health matters to us and we invest in ensuring you have access to quality healthcare.
- Mental WellBeing: We understand the importance of mental health in fostering productivity and maintaining worklife balance. To support this we offer initiatives such as NoMeeting Fridays monthly company holidays access to mental health resources and a generous flexible timeoff policy. Additionally we embrace a remotefirst culture that supports collaboration and flexibility allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs mentorship professional development funding and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remotefirst culture enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken so weve created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and missiondriven individuals with diverse areas of expertise working together to solve the most complicated problem in the world: healthcare.
From Clovers inception Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences perspectives opinions and backgrounds who share a passion for improving peoples lives. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.
#LIREMOTE
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. We are an EVerify company.
A reasonable estimate of the base salary range for this role is $180000 to $270000. Final pay is based on several factors including but not limited to internal equity market data and the applicants education work experience certifications etc.
Required Experience:
Director
Employment Type
Full Time
