collection
collection
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
₹ 15000 - 20000
1 Vacancy
Job Description
Company Overview
Pepper Advantage is a global credit management and intelligence company with a strong presence in nine jurisdictions across the UK Europe and Asia Pacific. With USD55 billion in assets under management we bring a unique technologycentric approach to managing credit assets on behalf of our clients. Our focus is on leveraging realtime data and analytics to empower faster smarter decisionmaking ensuring the best outcomes for all stakeholders. For more information visit our website.
Job Overview
We are seeking an Executive for our Collection team located in Navi Mumbai Thane and Mumbai Suburban on a fulltime basis. In this role you will be responsible for managing the debt collection process ensuring efficiency and effectiveness in recovering overdue accounts. You will play a crucial role in maintaining the companys financial stability by minimizing bad debt exposure through professional and courteous interaction with clients.
Qualifications and Skills
- Extensive experience in debt collection demonstrating the ability to recover overdue payments effectively and efficiently.
- Proven skills in tele collection with a strong ability to communicate and negotiate over the phone.
- Indepth understanding of the debt recovery process and the legal implications involved.
- Expertise in the use of data analytics to monitor and improve collection operations ensuring datadriven decision making.
- Strong interpersonal skills with the ability to maintain effective client relationships and handle difficult situations professionally.
- Excellent negotiation skills to effectively resolve outstanding debts while maintaining positive customer relationships.
- Ability to work independently and collaboratively within a team to achieve set collection targets.
- Solid organizational skills to efficiently manage multiple accounts and prioritize urgent tasks effectively.
Roles and Responsibilities
- Execute debt collection strategies to recover overdue payments from clients within the specified period.
- Make telephone calls to clients to negotiate and secure payment arrangements.
- Maintain an accurate record of client interactions and payment agreements in the system.
- Work closely with the analytics team to identify trends and improve collection strategies using data insights.
- Follow up on negotiated commitments and monitor progress to ensure compliance.
- Deliver a highquality customer experience through professional and empathetic interactions.
- Prepare regular reports on collection activities including outstanding dent balances and recovery rates.
- Collaborate with legal teams when necessary to pursue legal action for debt recovery.
Contact Person GauriCall Or Whatsapp)
Employment Type
Full-Time
