Collection Officer
Collection Officer
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Job Description
HIRING FOR A LEADING BANK
Hiring: Collection Officer – Mortgages
Location- Ernakulam (Kochi)
CTC: Upto 4.2 LPA
Exp: Minimum 2 yrs in collection/recovery .
Key Responsibilities-
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Conduct field visits for follow-up on delinquent mortgage customers
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Persuade and negotiate with customers to ensure repayment of overdue EMIs
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Skip tracing and address verification for unreachable accounts
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Coordinate with collection agencies and legal teams for escalations
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Ensure daily reporting and update of recovery status in internal systems
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Adhere to compliance code of conduct and RBI collection guidelines
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Build rapport with customers while maintaining professionalism and pressure handling
MUST HAVE:
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Graduate (any stream); knowledge of local geography is a must
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2–4 years of field collection experience in mortgages/secured loans
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Two-wheeler with valid driving license
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Good communication and negotiation skills
Send CV:
WhatsApp:
- Immediate Joiners Preferred!
Regards
Puja Maurya
Asst Manager-HR
Employment Type
Full Time
