Product Manager II - Onboarding Product Adoption
Product Manager II - Onboarding Product Adoption
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our Onboarding Product Team is ultimately responsible for the experience of users engaging with Datadog for the first time: from prospects evaluating Datadog as their monitoring solution to new teammates joining a fully operating Datadog environment through to team leads considering a complementary Datadog Product to monitor their stack. Our ultimate goal is to ensure a smooth highimpact introduction to the Datadog platform.
Onboarding plays a dual role:
- As a product team we own crossfunctional user journeys such as the signup flow homepage and fleet automation guiding users toward the Datadog solutions that meet their needs and optimizing for timetovalue.
- As a platform team we empower all Datadog product groups to tackle their own onboarding challenges providing business insights best practices and targeted user experiences that drive adoption of their features.
As a PM for Product Adoption in the Onboarding team your mission is to connect users with the full value Datadog has to offer. Youll be introducing the right content and the right features at the right moment finding the right balance between progressive disclosure and comprehensive discovery. In this role youll collaborate with peers who oversee Telemetry and Growth to shape a unified onboarding journey.
What Youll Do:
- Develop a deep understanding of the different personas onboarding Datadog as well as broad understanding of the whole Datadog Product suite.
- Define track and report on success through key onboarding metrics such as timetovalue active users feature usage that demonstrate onboarding effectiveness.
- Accelerate and personalize onboarding connecting users and teams with our outofthebox content precisely when it aligns with their adoption journey.
- Represent the Product in collaborations with Analyst teams to set quality standards drive consistency between products assets and integrations and coordinate priorities.
- Help users become progressively acquainted with Datadogs featureswhether theyre firsttime users or experienced customers eager to explore hundreds of new features released annually.
- Encourage other product groups to improve onboarding within their areas by developing an adoptioncentric mindset and sharing best practices across the organization.
Who You Are:
- You have a proven track record 3 years) as a Product Manager ideally at a SaaS B2B company demonstrating successful product launches and user adoption initiatives.
- You have experience working as a Platform Product Manager or collaborating with Platform PMs or leading crossfunctional initiatives (programs squads guilds).
- You have a technical background relevant to Datadogs business. You have a Bachelors Degree in Engineering Computer Science Information Technology or equivalent experience. MBA is a plus.
- You have firsthand experience with fullstack observability and monitoring solutions preferably with tools like Datadog.
- You have strong verbal and written communication skills with the ability to present your ideas effectively to both technical stakeholders and executives.
- You have experience analyzing data deriving insights and making datadriven decisions to improve customerfocused outcomes.
Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your experience we encourage you to apply.
Benefits & Growth:
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development product training and career pathing
- Intradepartmental mentor and buddy program for inhouse networking
- An inclusive company culture ability to join our Community Guilds
- Access to Inclusion Talks our Internal panel discussions
- Free global Spring Health benefits for employees and dependents age 6
- Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Required Experience:
IC
Employment Type
Full Time
