QA-TL Sales
QA-TL Sales
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Job Description
Heres a sample QATL (Sales) Job Description for Machan Resorts Lonavala:
Position: QATL (Sales)
Location: Machan Resorts Lonavala
Department: Sales & Marketing
Reports To: Sales Manager / Head of Sales
Job Type: FullTime
Job Overview:
As a QATL (Sales) at Machan Resorts you will be responsible for managing the quality assurance processes for the sales team ensuring that all sales activities are conducted efficiently and in line with organizational standards. You will lead the team to drive sales and meet targets while maintaining high standards of customer satisfaction.
Key Responsibilities:
- Team Leadership:
- Lead and mentor a team of sales representatives setting performance standards and providing regular feedback for improvement.
- Sales Strategy Development:
- Collaborate with the Sales Manager to develop and implement sales strategies aimed at achieving revenue and market share growth.
- Quality Assurance:
- Oversee the quality of sales calls client interactions and followups to ensure they meet the organizations standards of customer service and professionalism.
- Performance Monitoring:
- Conduct regular audits and evaluations of sales activities providing actionable feedback to team members to enhance their performance.
- Training & Development:
- Provide onthejob training and skill development sessions to ensure that the sales team is equipped with the latest sales techniques and product knowledge.
- Sales Reporting:
- Prepare regular reports on sales performance including the achievement of targets lead conversion rates and customer feedback.
- Customer Satisfaction:
- Monitor customer satisfaction levels address any service issues promptly and ensure client needs are met during the sales process.
- Collaboration:
- Work closely with the marketing and operations teams to ensure seamless communication and coordination in fulfilling customer requests and inquiries.
Qualifications and Skills:
- Education:
- Graduate in Business Marketing or a related field. Postgraduate qualifications are a plus.
- Experience:
- 35 years of experience in sales with at least 2 years in a leadership role. Previous experience in hospitality or resort management is an advantage.
- Skills:
- Strong leadership and team management skills
- Excellent verbal and written communication
- Indepth understanding of sales strategies and techniques
- Ability to motivate and develop team members
- Proficient in MS Office and CRM software
- Strong problemsolving and decisionmaking abilities
Key Attributes:
- Strong interpersonal skills with the ability to build rapport with clients and team members
- Detailoriented with a passion for maintaining high service standards
- Ability to thrive in a fastpaced targetdriven environment
- Proactive selfmotivated and resultoriented
Compensation:
- Salary: Competitive based on experience and qualifications
- Benefits: Performancebased incentives accommodation (if applicable) and other perks as per company policy
How to Apply:
Interested candidates can submit their resume along with a cover letter to email/website or reach out to our HR department at
Required Experience:
Junior IC
Employment Type
Full-Time
