Are you ready to join a dynamic team where every day presents an opportunity to make a real impact We are looking for aClient Relationship Specialistto be the vital connection between ourHead Officeand our brand ambassadors. This is more than just a support roleits an exciting opportunity to be at the heart of operations helping our boutiques thrive and ensuring an exceptional customer experience across our network.
What Youll Do:
- Act as the main touchpoint between our brand ambassadors andhead office providing them with essential support to resolve queries efficiently.
- Manageinvoicingandorder processing ensuring accuracy and smooth transactions.
- Collaborate with our boutiques to offer guidance on product information pricing and availability.
- Assist withsales support ensuring our boutiques have everything they need to meet customer expectations.
- Proactively work with internal teams to solve any operational challenges that boutiques face.
Requirements
What Were Looking For:
Exceptional communication skillsyoull be working with a variety of teams and personalities.
Strong problemsolving abilitiesable to think on your feet and find solutions quickly.
An eye for detail particularly with invoicing and order processing.
A team player who enjoys working in a fastpaced collaborative environment.
Prior experience in customer service or administration is a plus!
Why This Role is Exciting:
Youll be the goto person for our boutiques directly contributing to their success by making sure operations run smoothly. Each day will bring new challenges and opportunities to grow making this role an exciting entry into the heart of our business.
Join us at our Craighall head office where youll be part of a vibrant supportive team working to create seamless experiences for our boutiques and clients alike!
If youre passionate about delivering topnotch service and want to be part of something bigger apply today!
Required Experience:
Unclear Seniority