Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Since 2001 the Higginbotham family has made it their mission to deliver excellence luxury and quality to Jackson drivers as we intend to do for years to come. Over the course of those 15 years weve been devoted to serving our customers as best we can in whatever way we can focusing solely on their driving needs and desires. We are always looking for bright motivated and energetic professionals to add to our worldclass team. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers we want to get to know you!
What We Offer:
- 100 paid medical for the employee
- 401k with matching
- Dental Medical Life and disability insurance
- Paid Vacations
- Other outstanding benefits
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age mileage and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes followup time
- Monitors the progress of each vehicle throughout the day updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentality
Required Experience:
Unclear Seniority
Employment Type
Full-Time
