Director Finance Operations Invoice to Cash
Director Finance Operations Invoice to Cash
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1 Vacancy
Job Description
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Why We Have This Role
Qualtrics is experiencing an exciting period of growth and transformation creating unique opportunities and challenges for our Finance organization. We are seeking a Director of Finance Operations and Invoice to Cash to partner with our CFO in optimizing finance operations and transforming the Quote to Cash process. This highimpact role will significantly influence the future of Qualtrics and requires strategic thinking operational expertise and strong leadership skills.
This role will report directly into the CFO.
How Youll Find Success
- Thrive in a fastpaced dynamic environment and embrace ambiguity while delivering results.
- Exhibit a strong sense of ownership and initiative demonstrating a bias for action in decisionmaking.
- Foster collaboration across finance teams and departments ensuring alignment with overall business objectives.
- Drive the implementation and of strategic initiatives and projects with a focus on excellence and performance measurement.
- Build strong relationships with team members and stakeholders leveraging exceptional communication and interpersonal skills.
How Youll Grow
In this role you will have the opportunity to:
- Gain visibility and influence at the executive level by collaborating closely with the CFO and other senior leaders.
- Develop a deep understanding of crossfunctional finance operations and their impact on overall business growth and profitability.
- Enhance your project management and strategic thinking skills while delivering transformative programs across the organization.
- Cultivate leadership skills by managing diverse teams and driving change initiatives in a highgrowth environment.
- Stay updated on industry trends and best practices in finance operations and collections continuously refining your expertise.
Things Youll Do
- Act as a strategic advisor to the CFO providing insights on financial performance market trends and growth opportunities.
- Lead and manage key strategic projects ensuring timely and alignment with corporate objectives.
- Develop and monitor key performance indicators (KPIs) to assess the finance departments effectiveness and drive continuous improvement.
- Create and present comprehensive reports and analyses to various audiences including executive leadership and the board of directors.
- Drive key transformative programs such as the Long Term Plan and Integrated Strategic/Financial Annual Plan.
- Facilitate communication and collaboration between finance and crossfunctional teams to achieve common goals.
- Oversee and enhance the Invoice to Cash process managing the collections team and ensuring they meet targets.
- Develop and maintain relationships with key customers ensuring their needs are met and issues are resolved effectively.
- Identify and implement process improvements to increase efficiency within the Invoice to Cash workflow.
- Ensure compliance with company policies and regulations during the of the new invoice to cash process.
- Continuously monitor and improve collections strategies by benchmarking against industry best practices.
What Were Looking for on Your Resume
- 10 years of experience in collections or a related field with a strong understanding of collection strategies and best practices.
- Proven project management skills with a track record of driving successful crossfunctional outcomes.
- Exceptional communication abilities demonstrated by a strong executive presence and the ability to influence at all levels of the organization.
- Experience in developing and managing strategic initiatives that drive measurable improvements in financial performance.
- A demonstrated history of leading and managing highperforming teams including coaching and motivating team members.
What You Should Know About This Team
The Finance Operations and Invoice to Cash team at Qualtrics plays a vital role in ensuring the organizations financial health and efficiency. Heres what you should know about this dynamic team and the typical roles involved:
Collaborative Environment: The team is composed of finance professionals who are dedicated to optimizing processes and driving efficiency across the organization. Collaboration is key as team members work closely together and across departments to achieve shared goals.
Diverse Expertise: The team brings together a diverse set of skills and experiences. Members typically have backgrounds in finance accounting project management and customer service allowing for a wellrounded approach to managing financial operations and the QTC process.
Focus on Innovation: As part of a highgrowth company the team is continually looking for ways to innovate and improve existing processes. This includes implementing new technologies adopting best practices and benchmarking against industry standards to ensure efficiency and effectiveness.
CustomerCentric Approach: A strong focus is placed on customer satisfaction throughout the Invoice to Cash process. Team members work diligently to maintain positive relationships with clients ensuring their needs are met in a timely manner while resolving any challenges that arise.
Opportunities for Growth: Team members are encouraged to take ownership of their projects and professional development. The dynamic environment provides numerous opportunities to lead initiatives develop leadership skills and contribute to the strategic direction of the finance function.
PerformanceDriven Culture: The team operates in a highperformance culture where key performance indicators (KPIs) are established tracked and reviewed regularly. This culture fosters accountability and focuses on continuous improvement allowing the team to adapt quickly to changing business environments.
Our Teams Favorite Perks and Benefits
- Work life integration is deeply important to us we have frequent office events team outings and happy hours
- Qualtrics Experience Program $1800 for an experience of your choosing (eligible after a year)
- We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
- 30 paid days off 15 PTO 5 Personal Days 10 Holiday Closures (additional after a year)
- On top of standard benefits package (medical employees and their families dental vision life insurance etc) we provide snacks drinks and free lunches in our office
- Free lunches in the office
- Gym onsite
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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For fulltime positions this pay range is for base per year; however base pay offered may vary depending on location jobrelated knowledge education skills and experience.A signon bonus and restricted stock units may be included in an employment offer in addition to a range of medical financial and other benefits based on eligibility criteria.
Required Experience:
Director
Employment Type
Full Time
