ED Unit Service Tech dayeve rotating BWFH

Site: Brigham and Womens Faulkner Hospital Inc.

At Mass General Brigham we know it takes a surprising range of talented professionals to advance our missionfrom doctors nurses business people and tech experts to dedicated researchers and systems analysts. As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color people with disabilities LGBTQ community and/or gender expansive first and secondgeneration immigrants veterans and people from different socioeconomic backgrounds to apply.

Job Summary

Summary
ED: The Unit Service Technician provides a broad range of care and services to patients including but not to limited to EKG phlebotomy equipment cleaning and stocking of rooms under the supervision of a licensed nurse. They perform a wide range of secretarial duties including but not limited to organizing paperwork answering the phone paging and receiving of Emergency Department patients into the meditech computer system. They will provide safe accurate transportation of patients throughout the hospital. They will perform 1:1 sitting when necessary. The Unit Service Technician of the Emergency Department will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

ICU: The ICU Unit Service Technician provides a broad range of care and services to ICU patients under the supervision of a licensed nurse including but not to limited to phlebotomy blood glucose monitoring completing EKGs supporting procedures within their scope patient transport securing equipment and supplies and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. They will also perform a wide range of secretarial duties and perform 1:1 sitting when necessary.
The Unit Service Technician of the ICU will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. The Unit Services Tech provides direct and indirect care to patients to ensure efficient patient flow and highquality patient care.

OPIC: The Ambulatory Unit Service Technician (UST) provides direct and indirect care to patients in the Outpatient Infusion Center to ensure efficient patient flow and highquality patient care. Under the supervision of the Clinical Leader/Charge Nurse/Nursing Director the UST performs various clinical duties which facilitate each patients readiness for surgery. The Ambulatory UST provides a broad range of care and services to patients including but not to limited to EKG phlebotomy blood glucose monitoring supporting Ambulatory procedures within their scope responding to medical emergency situations utilizing Heartsaver CPR and AED skills patient transport and securing equipment and supplies. The UST will provide safe accurate transportation of patients. The Unit Service Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

Perioperative: The Perianesthesia Unit Service Technician (UST) provides direct and indirect care to perioperative patients to ensure efficient patient flow and highquality patient care. Under the supervision of the Clinical Leader/Charge Nurse/Nursing Director the UST performs various clinical duties which facilitate each patients readiness for surgery. The Perianesthesia UST provides a broad range of care and services to patients including but not to limited to EKG phlebotomy blood glucose monitoring completing EKGs supporting Perianesthesia procedures within their scope responding to medical emergency situations utilizing Heartsaver CPR and AED skills patient transport and securing equipment and supplies. They will provide safe and accurate transportation for patients. The Unit Service Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

IV Therapy: The Unit Service Technician works as part of the IV Therapy team and provides direct and indirect care to patients to ensure efficient patient flow and quality patient care. Under the supervision of the Nursing Director or designee the Unit Service Technician performs various administrative and direct/indirect patient care duties for each patient. The Unit Service Technician also assures the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. Sterile technique experience preferred.

Does this position require Patient Care
Yes

Essential Functions
ED:
1. PROVISION OF SAFE ENVIRONMENT
Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
Follows and maintains restraint policies under supervision of licensed nurse. Checks with nurse for order before utilizing any restraints.
Applies restraints under the direction of the provider in accordance with hospital policy and assures for the availability and reliability of those restraints.
Conducts or assures cleaning of medical equipment and clinical environment routinely and between patient use to prevent nosocomial infection.

2. PERFORMS SECRETARIAL DUTIES TO ENSURE EFFICIENT OPERATION OF EMERGENCY DEPARTMENT.
Answers patient call lights telephone and screen calls in a pleasant and courteous manner relaying accurate messages to appropriate personal as observed or reported by staff and callers.
Receives visitors to the department in a professional manner projecting a positive public image.
Copies patients charts and other materials as requested by staff.
Provides secretarial support in order to ensure efficient and confidential flow of information for patients medical records.
Requests and maintains old medical records as needed.
Pages for providers as necessary.
Copying of medical records to prepare for transfer.
Provides secretarial assistance to the Medical Director or Attending Physician as necessary and as time allows.
Delivers specimens to the laboratory as needed such as in a Code Blue situation as requested by staff.
Arranges ambulance transfer in the absence of the department secretary.

3. PERFORMS ASSIGNED PATIENT TRANSPORTATION TO ENSURE PATIENTS RECEIVE ALL TESTING PROCEDURES ORDERED IN A TO TIMELY MANNER. ENSURES THAT PATIENT SAFETY IS NEVER COMPROMISED DURING TRANSPORT.
Stretcher is cleaned after every transport with an antibacterial as provided in the department.
Performs the transportation of the deceased to the morgue in a respectful manner. Always uses proper morgue stretcher and is accompanied by a second escort.
Follows proper department procedures concerning the handling of all specimens during transport.
Strictly practices Standard Precautions. Checks with nursing staff for specific instructions if necessary.
Assists nursing in transport of critical patients as necessary.

4. PERFORMS TECHNICAL DUTIES INCLUDING EKG PHLEBOTOMY UNDER THE SUPERVISION OF A LICENSED NURSE.
Adheres to laboratory policy and procedure when retrieving lab specimens including the proper labeling of all specimens.
Performs EKGs as requested by nursing/provider and obtains old EKGs in MUSE system.
EKGS and brought to provider for immediate review upon completion.
Obtains lab specimens as requested by nursing/provider.
Obtains labs for inhouse draws on 11p7a shift for 1am and 4am rounds in accordance with lab policy.
Assist providers with patient procedures as needed.
Responsible for cleaning and restocking of glidescope.
Notification of need for repair of medical equipment to appropriate parties.
Stocking of rooms in accordance with assignment on each shift.
Emptying of linen bags when half full to prevent injury.

Supervisory/Managerial Responsibilities (Y/N): No
Includes Budgetary Responsibilities (Y/N): No

ICU:
1. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies patient safety risks in cooperation with licensed nurse and take appropriate action.
Follows and maintains restraint policies under supervision of licensed nurse. Checks with nurse before utilizing or removing any restraints.
Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
Demonstrates knowledge of the location of emergency equipment.

2. ORGANIZATIONAL ETHICS
Receives visitors to the ICU in a professional manner projecting a positive public image.
Respects and supports a culturally diverse staff and patient population.

3. MANAGEMENT OF RESOURCES
Efficiently organizes time and prioritizes ICU needs.
Maintains and organizes supplies/ordering as needed
Cleans designated equipment weekly.
o bedside equipment
o Pumps
o Carts
o EKG machines etc.

4. MANAGEMENT OF INFORMATION
Assists nursing and secretarial staff to provide support to ensure efficient and confidential flow of information.
Communicates patient information to licensed nurse in a timely manner i.e.change in patient condition such as loss of consciousness abnormal vital signs falls complaints of pain or any unusual event.
Answers patient call lights telephone and screen calls in a courteous manner. Relays accurate messages to appropriate personnel.
Prioritizes duties to ensure efficient operation of the ICU.
Utilizes hospital email to access staff meeting minutes and memos.

5. COLLABORATIVE INTERDISCIPLINARY CARE
Maintains and fosters and teamwork approach to patient care.
Participates in interdisciplinary committees/teams.
Delivers specimens to laboratory as needed following proper procedures related to the handling of specimens during transport as requested by staff.

6. PATIENT/FAMILY EDUCATION
Provides patients/families with basic nursing care instruction as directed by the licensed nurse.
Assists family members with protocol for visiting patients in the ICU.

7. COMPETENCY
Maintains compliance with hospital nursing and unit specific competencies.

8. QUALITY IMPROVEMENT
Participates in hospital wide and unit based SEAQ programs and activities.
Identifies and communicates quality issues to Nurse Director/Clinical leader.

9. PATIENT CARE
Provides basic nursing care to patients including bathing shaving mouth care perilcare and linen changes as directed and requested by licensed nursing staff. Maintains standard precautions in delivery of care.
Takes vital signs completes intake and outtake data and daily weights as directed and requested by the licensed nursing staff.
Responds to all patient call lights in a timely manner.
Understands and utilizes body substance isolation.
Provides technical support for the ICU licensed nurse staff by performing tasks which may include but not limited to: EKG Phlebotomy Accucheck 02 Sat simple dressingsby request and under the direction of the RN.
Provides safe and accurate transport for patients/supplies/specimens
Provides 1:1 observation when necessary

7. CONTINUUM OF CARE
Interacts and works with other departments to provide interdisciplinary patient care i.e. PT OT Dietary SPD and Maintenance.

Supervisory/Managerial Responsibilities (Y/N): No
Includes Budgetary Responsibilities (Y/N): No

OPIC:
1. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies patient safety risks in collaboration with patient care team and takes appropriate action.
Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
Clears hallways of clutter.

2. ORGANIZATIONAL ETHICS
Interacts with patients families and staff in a professional manner projecting a positive public image.
Respects and supports a culturally diverse staff and patient population.
Delivers care in a nonjudgmental nondiscriminatory manner that is sensitive to and demonstrates respect for patient diversity.
Respects and maintains the confidentiality and privacy of patient employee and hospital information at all times.
Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN Nursing Director or Nursing Supervisor as needed.
Dresses appropriately and according to dress code requirements including wearing visible hospital I.D. badge that identifies self at all times.

3. MANAGEMENT OF RESOURCES
Efficiently organizes time and prioritizes requests for service based on urgency.
Cleans equipment as needed.
Delivers linen to units as requested.
Disposing of trash soiled linens medical waste and disposable items appropriately and as necessary
Provides assistance to coworkers as requested.
Is flexible adapts to changing patient and department needs including but not limited to: offering assistance to other team members and adjusting assignments.

4. MANAGEMENT OF INFORMATION
Reviews and is knowledgeable of appropriate policies procedures and work rules.
Utilizes hospital Email to access staff meeting minutes notices and memos.
Maintains timely ongoing verbal communication with RN throughout the shift regarding patient condition including the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patients condition and/or monitoring alarms (for example: change in vital signs change in patients mental status complaints of pain abnormal blood sugar patient fall or other injury patient concerns with care).
Accurately collects and records patient data (vital signs intake and output blood sugar weights other) and complies with hospital documentation standards to ensure a complete and accurate patient record.

5. COLLABORATIVE INTERDISCIPLINARY CARE
Maintains and fosters and teamwork approach to patient care.
Performs and records vital signs EKG and phlebotomy under the supervisor of a licensed Nurse. Assist interdisciplinary staff with patient procedures as needed.
Utilizes Epic EHR to document all appropriate care.
Notification of need for repair of medical equipment to appropriate parties.

6. PATIENT/FAMILY EDUCATION
Addresses patient comfort and information needs by providing informative nonclinical information to patients and families orienting patients/visitors to the hospital unit patient room services.
In collaboration with the licensed nurse reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction such as instruction for using the call light and safety requirements.

6. COMPETENCY
Complies with established practice standards policies procedures protocols guidelines and regulations (for example: DPH JCAHO Boston fire codes OSHA).
Maintains and demonstrates compliance with hospital and nursing competencies and care standards. Maintains competence in relation to a variety of technical skills that may include but are not limited to: performing EKGs and blood glucose monitoring applying simple dressings and Heartsaver CPR and AED skills.

Supervisory/Managerial Responsibilities (Y/N): No
Includes Budgetary Responsibilities (Y/N): No

Perioperative:
1. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies patient safety risks in collaboration with patient care team and takes appropriate action.
Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
Rounds and returns loose oxygen cylinders to appropriate storage areas.
Clears hallways of clutter.

2. ORGANIZATIONAL ETHICS
Interacts with patients families and staff in a professional manner projecting a positive public image.
Respects and supports a culturally diverse staff and patient population.
Delivers care in a nonjudgmental nondiscriminatory manner that is sensitive to and demonstrates respect for patient diversity.
Respects and maintains the confidentiality and privacy of patient employee and hospital information at all times.
Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN Nursing Director or Nursing Supervisor as needed.
Dresses appropriately and according to dress code requirements including wearing visible hospital I.D. badge that identifies self at all times.

3. MANAGEMENT OF RESOURCES
Efficiently organizes time and prioritizes requests for service based on urgency.
Cleans equipment as needed
Delivers linen to units as requested.
Disposing of trash soiled linens medical waste and disposable items appropriately and as necessary
Provides assistance to coworkers as requested.
Is flexible adapts to changing patient and department needs including but not limited to offering assistance to other team members and adjusting assignments.

4. MANAGEMENT OF INFORMATION
Reviews and is knowledgeable of appropriate policies procedures and work rules.
Utilizes hospital Email to access staff meeting minutes notices and memos.
Maintains timely ongoing verbal communication with RN throughout the shift regarding patient condition including the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patients condition and/or monitoring alarms (for example: change in vital signs change in patients mental status complaints of pain abnormal blood sugar patient fall or other injury patient concerns with care).
Accurately collects and records patient data (vital signs intake and output blood sugar weights restraint care/monitoring other) and complies with hospital documentation standards to ensure a complete and accurate patient record.

5. COLLABORATIVE INTERDISCIPLINARY CARE
Maintains and fosters and teamwork approach to patient care.
Transports patients and equipment throughout the hospital as requested
o Uses appropriate safety techniques and body mechanics when moving patients. Remains with the patient or ensures patient is attended by staff when of other home unit.
o Stretcher is cleaned after every transport with an antibacterial as provided in the department.
o Delivers specimens to laboratory as needed following proper procedures related to the handling of specimens during transport as requested by staff.
o Strictly practices Standard Precautions. Checks with nursing staff for specific instructions if necessary.
o Performs the transportation of the deceased to the morgue in a respectful manner. Always uses proper morgue stretcher and is accompanied by a second escort.

Performs and records vital signs EKG and phlebotomy under the supervisor of a licensed Nurse. Assist providers with patient procedures as needed
Utilizes Epic HER to document all appropriate care.
Notification of need for repair of medical equipment to appropriate parties

6. PATIENT/FAMILY EDUCATION
Addresses patient comfort and information needs by providing informative nonclinical information to patients and families orienting patients/visitors to the hospital unit patient room services.
In collaboration with the licensed nurse reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction such as instruction for using the call light and safety requirements.

7. COMPETENCY
Complies with established practice standards policies procedures protocols guidelines and regulations (for example: DPH JCAHO Boston fire codes OSHA).
Maintains and demonstrates compliance with hospital and nursing competencies and care standards. Maintains competence in relation to a variety of technical skills that may include but are not limited to performing EKGs and blood glucose monitoring applying simple dressings and Heartsaver CPR and AED skills.

Supervisory/Managerial Responsibilities (Y/N): No
Includes Budgetary Responsibilities (Y/N): No

IV Therapy:
1. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies patient safety risks in collaboration with patient care team and takes appropriate action.

2. ORGANIZATIONAL ETHICS
Interacts with patients families and staff in a professional manner projecting a positive public image.
Respects and supports a culturally diverse staff and patient population.
Delivers care in a nonjudgmental nondiscriminatory manner that is sensitive to and demonstrates respect for patient diversity.
Respects and maintains the confidentiality and privacy of patient employee and hospital information at all times.
Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN Nursing Director or Nursing Supervisor as needed.
Dresses appropriately and according to dress code requirements including wearing visible hospital I.D. badge that identifies self at all times.

3. MANAGEMENT OF RESOURCES
Efficiently organizes time and prioritizes requests for service based on urgency.
Cleans equipment as needed.
Responsible for cleaning and restocking of IV Carts
Provides assistance to coworkers as requested.
Is flexible adapts to changing patient and department needs including but not limited to offering assistance to other team members and adjusting assignments.

4. MANAGEMENT OF INFORMATION
Reviews and is knowledgeable of appropriate policies procedures and work rules.
Utilizes hospital Email to access staff meeting minutes notices and memos.
Provides secretarial support in order to ensure efficient and confidential flow of information for patients medical records.
Pages for providers as necessary.
Provides secretarial assistance to the Nursing Director or PICC Nurse as necessary and as time allows.

5. COLLABORATIVE INTERDISCIPLINARY CARE
Accompanies the PICC Nurse to placement of peripherally inserted central catheter (PICC) and acts as an assistant to the person placing the catheter. Duties may include direct physical care of the patient. Routine functions include:
Sets up clean work area and sterile field with supplies necessary for procedure and checks for expiration dates on sterile products.
Opens and or drops sterile solutions.
Assists patient with necessary position changes during PICC placement.
Disposes of contaminated and used supplies appropriately.
Cleans patient work area following procedures paying attention to the disposal of hazardous or contaminated materials.
Maintains familiarity with expected patient outcomes of all tasks performed; recognizes situation requiring RN notification.
Collects and records patient data including catheter placement on the daily log sheets.
Exhibits strong understanding of surgical asepsis including recognition and resolution of any break in aseptic technique.
Ensures patient safety during procedures following proper lifting/transferring techniques including use of side rails when appropriate.
Stocking of supply carts and collects and assemble daily PICC insertion supplies.
Maintains patient logs of requests in database of PICC placement including reason for PICC location and urgency of PICC.
Communicates effectively with PICC RN responsible for patient area so that they may assess condition of patients venous access and likelihood of catheter placement.
Develops and maintains positive working relationships with team members and patients.
All other duties as assigned/designated by the Nurse Director.
Utilizes Epic HER to document all appropriate care.
Notification of need for repair of medical equipment to appropriate parties.

6. PATIENT/FAMILY EDUCATION
Addresses patient comfort and information needs by providing informative nonclinical information to patients and families orienting patients/visitors to the hospital unit patient room services.
In collaboration with the licensed nurse reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction such as instruction for using the call light and safety requirements.

7. COMPETENCY
Complies with established practice standards policies procedures protocols guidelines and regulations (for example: DPH JCAHO Boston fire codes OSHA).
Maintains and demonstrates compliance with hospital and nursing competencies and care standards. Maintains competence in relation to a variety of technical skills that may include but are not limited to performing EKGs and blood glucose monitoring applying simple dressings and Heartsaver CPR and AED skills.

Supervisory/Managerial Responsibilities (Y/N): No
Includes Budgetary Responsibilities (Y/N): No

Education
High School Diploma or Equivalent

Can this role accept experience in lieu of a degree

Licenses and Credentials

Experience
ED: experience as a medical technician or patient care assistant in an Emergency setting preferred ICU: 1 year experience as a medical technician or patient care assistant preferred OPIC Perioperative IV Therapy: experience as a medical technician or patient care assistant preferred

Knowledge Skills and Abilities
ED: Staff adheres to all C.A.R.E. Standards Must be able to work in a fast paced often stressful environment. Must have good communication skills. Must have the ability to set and reset priorities. Must have excellent customer service skills. Ability to work in a fast passed critical care environment.
ICU: Staff adheres to all C.A.R.E. Standards Basic clerical skills such as organizing paperwork filing answering telephones paging Performing technical skills (EKG Accucheck phlebotomy) Ability to effectively speak read and write using the English language Ability to pass clinical competency basic math and reading testing Ability to perform basic math calculations and measurements to measure height and weight intake and output and calorie counts Ability to accurately interpret and utilize basic medical terminology and abbreviations Ability to enter and retrieve computerized information Physical ability to push transfer and pull heavy loads throughout assigned shift Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served Effective communication and interpersonal skills to interact appropriately with nursing staff patients families/visitors physicians and other hospital staff Organizational skills to set priorities and efficiently complete assigned work Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
OPIC: Staff adheres to all C.A.R.E. Standards Successful completion of an approved nursing assistant training program Ability to effectively speak read and write using the English language Ability to pass clinical competency basic math and reading testing Ability to perform basic math calculations and measurements to measure height and weight intake and output and calorie counts Ability to accurately interpret and utilize basic medical terminology and abbreviations Ability to enter and retrieve computerized information Physical ability to push transfer and pull heavy loads throughout assigned shift Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served Effective communication and interpersonal skills to interact appropriately with nursing staff patients families/visitors physicians and other hospital staff Organizational skills to set priorities and efficiently complete assigned work Ability to manage stress related to patient care issues and changing hospital climate and personnel issues. Ability to work independently Ability to work in a fast pace physically taxing environment
Perioperative: Staff adheres to all C.A.R.E. Standards Successful completion of an approved nursing assistant training program Ability to effectively speak read and write using the English language Ability to pass clinical competency basic math and reading testing Ability to perform basic math calculations and measurements to measure height and weight intake and output and calorie counts Ability to accurately interpret and utilize basic medical terminology and abbreviations Ability to enter and retrieve computerized information Physical ability to push transfer and pull heavy loads throughout assigned shift Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served Effective communication and interpersonal skills to interact appropriately with nursing staff patients families/visitors physicians and other hospital staff Organizational skills to set priorities and efficiently complete assigned work Ability to manage stress related to patient care issues and changing hospital climate and personnel issues. Ability to work independently Ability to work in a fast pace physically taxing environment
IV Therapy: Staff adheres to all C.A.R.E. Standards Successful completion of an approved nursing assistant training program Ability to effectively speak read and write using the English language. Ability to pass clinical competency basic math and reading testing. Ability to accurately interpret and utilize basic medical terminology and abbreviations. Ability to enter and retrieve computerized information. Physical ability to push transfer and pull heavy loads throughout assigned shift. Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. Effective communication and interpersonal skills to interact appropriately with nursing staff patients families/visitors physicians and other hospital staff. Organizational skills to set priorities and efficiently complete assigned work. Ability to manage stress related to patient care issues and changing hospital climate and personnel issues. Ability to work independently. Ability to work in a fast pace physically taxing environment.

Physical Requirements

• Standing Frequently 3466
• Walking Frequently 3466
• Sitting Occasionally 333
• Lifting Frequently 3466 35lbs (w/assisted device)
• Carrying Frequently 3466 20lbs 35lbs
• Pushing Occasionally 333
• Pulling Occasionally 333
• Climbing Rarely (Less than 2
• Balancing Frequently 3466
• Stooping Occasionally 333
• Kneeling Occasionally 333
• Crouching Occasionally 333
• Crawling Rarely (Less than 2
• Reaching Frequently 3466
• Gross Manipulation (Handling) Frequently 3466
• Fine Manipulation (Fingering) Frequently 3466
• Feeling Constantly 67100
• Foot Use Rarely (Less than 2
• Vision Far Constantly 67100
• Vision Near Constantly 67100
• Talking Constantly 67100
• Hearing Constantly 67100

Onsite

1153 Centre Street

40

Regular

Rotating (United States of America)

Brigham and Womens Faulkner Hospital Inc. is an Affirmative Action Employer. By embracing diverse skills perspectives and ideas we choose to lead. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.