Romanian Speaking Junior Customer Support
Romanian Speaking Junior Customer Support
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Job Description
Key Responsibilities
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Provide support to customers via phone email or chat in Romanian.
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Assist users with inquiries related to products services orders or technical issues.
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Resolve customer issues efficiently and empathetically.
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Document all customer interactions in the system accurately.
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Collaborate with internal teams to ensure timely issue resolution.
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Follow company procedures and meet servicelevel agreements (SLAs).
Requirements
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Fluent Romanian (C1 or native level).
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Good English (B1/B2 for internal communication and training.
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Previous customer support or contact center experience is a plus.
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Excellent communication and problemsolving skills.
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Ability to multitask and stay organized.
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Willingness to work onsite in Sofia.
What We Offer
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Competitive salary package with monthly performance bonuses.
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Full training provided and career development opportunities.
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Vibrant multicultural working environment.
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Health insurance and other employee benefits.
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Great office location with modern facilities.
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Teambuilding events and social activities.
Start Date: As soon as possible
If youre a team player with a customerfirst attitude apply now and become a part of a growing international team in Sofia!
Employment Type
Full Time
