Junior Customer Service Specialist
Junior Customer Service Specialist
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Job Description
Kickstart Your Career as a Customer Service Executive at NIQ Brandbank!
Location: Hybrid (Poland)
Working hours: 15:00 23:00
NIQ Brandbank is one of the worlds most trusted providers of digital product content helping brands retailers and wholesalers deliver rich shopping experiences across the globe. With over 20 years of expertise in the FMCG industry we power the digital shelves of the worlds biggest brands.
Now were looking for ambitious fresh graduates who are ready to step into their first big career move and grow with us!
About the Role
As a Customer Service Executive youll be the first point of contact for our supplier clients. Youll support them with queries ensure smooth service delivery and collaborate with our Account Managers to provide a best-in-class customer experience.
This is a fantastic entry-level opportunity to start your career in a dynamic international data-driven environment.
What Youll Do
Respond to client queries via phone email or online channels
Develop a solid understanding of NIQ Brandbank services and tools
Support scheduling workflows and operational queries
Work closely with Account Managers to keep clients happy and supported
Provide regular reporting to meet customer and business needs
What Were Looking For
Fresh graduates (any field!) eager to build a career in customer service & data
Strong communication skills in Polish & English
A positive proactive mindset and willingness to learn
Some customer service experience is a plus (but not a must!)
Availability to work 15:00 23:00
What We Offer
Hybrid & flexible work environment
Mentorship and continuous learning (LinkedIn Learning included!)
Volunteer time off to support causes you care about
Employee Assistance Program (EAP)
A chance to grow in a global leader in the FMCG industry
Ready to launch your career with a world leader in digital content
Apply now and grow with NIQ Brandbank!
#LI-PP1
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
