Central Scheduling Representative
Central Scheduling Representative
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-04-2025
Job Description
Central Scheduling Representative
If youLOVEa challenge enjoy working with the public and have a great personality we wantYOUto join ourTEAM! St. Lukes Cataract & Laser Institute is looking to hire a fulltime Central Scheduling Representative at The Villages location! We believe in building careers not filling jobs and want to help you create a future in a role that you can enjoy!
About the Job
Our central scheduling team is responsible for answering phone calls and scheduling patient appointments in a call center capacity the first step in providing life changing vision. We are looking for individuals who can learn and retain medical knowledge perform a variety of scheduling duties in a professional manner provide the consistent organized work that is needed for outstanding patient care. The right candidate must be able to provide outstanding customer service have positive and professional communication skills and the ability to perform their duties in a selfdirected inbound Call Center work environment.
Our central scheduling team is responsible for answering phone calls and scheduling patient appointments in a call center capacity the first step in providing life changing vision. We are looking for individuals who can learn and retain medical knowledge perform a variety of scheduling duties in a professional manner provide the consistent organized work that is needed for outstanding patient care. The right candidate must be able to provide outstanding customer service have positive and professional communication skills and the ability to perform their duties in a selfdirected inbound Call Center work environment.
Basic Functions and Responsibilities (not all inclusive)
- Answer highvolume incoming calls promptly in a pleasant and courteous manner ensure all clinical visits and/or surgery appointments are scheduled for the main office and satellite locations
- Assist referring and comanaged physicians staff and patients with scheduling needs
- Effectively gather and document information to patient records to include electronic records
- Maintain efficiency of doctors schedules by scheduling patients consecutively with quality over quantity
- Confirm and accurately complete documentation required for insurance coverage and billing purposes
- Ensures confidentiality of all health information as required by HIPAA guidelines ensuring compliance.
This Job Is Ideal for Someone Who has:
- Prior medical office experience
- Prior experience in a call center environment typing computer knowledge
- Previous experience in a customer service role
- Level head and thrives in a fastpaced environment
- Mobility in an office setting; sitting standing walking
If your previous experience doesnt check all of these boxes but you love to learn and believe you are fit we still want to hear from you!
Company Mission
Life Changing Vision is a mission statement we adhere to in every aspect of our care giving from the moment a patient walks through our doors to the followup care they receive. We are committed to helping our patients attain overall wellness in body mind and spirit.
Life Changing Vision is a mission statement we adhere to in every aspect of our care giving from the moment a patient walks through our doors to the followup care they receive. We are committed to helping our patients attain overall wellness in body mind and spirit.
About St. Lukes at the Villages Eye Care and Surgical Center
St. Lukes at the Villages opened in November 2012 as a state of the art ophthalmic facility. Led by Kimberly Ireland M.D. our team of employees is committed to fulfilling our motto by providing Excellence with Love to our patients. Our practice is dedicated to ensuring that each of our patients has the best vision possible and that our patients are treated with respect and compassion. St. Lukes at The Villages is affiliated with St. Lukes Cataract and Laser Institute founded in 1968 by James P. Gills M.D. and based in Tarpon Springs FL.
Please visit our website to learn more about St. Lukes at The Villages: Benefits of working for St. Lukes
St. Lukes at the Villages opened in November 2012 as a state of the art ophthalmic facility. Led by Kimberly Ireland M.D. our team of employees is committed to fulfilling our motto by providing Excellence with Love to our patients. Our practice is dedicated to ensuring that each of our patients has the best vision possible and that our patients are treated with respect and compassion. St. Lukes at The Villages is affiliated with St. Lukes Cataract and Laser Institute founded in 1968 by James P. Gills M.D. and based in Tarpon Springs FL.
Please visit our website to learn more about St. Lukes at The Villages: Benefits of working for St. Lukes
- Medical Dental Vision Life Insurance 401(k) with Employer Match Paid Time Off and Holiday Pay
- Opportunity to build a career with a longstanding reputable organization
- Leadership and Career Advancement opportunities
- Competitive wages and certification bonuses
- Monday Friday work week
- Weekends and Holidays off
- Charter School Eligible
See more benefits at are an Equal Opportunity Employer and a Drug & Smoke Free Workplace
We participate in the EVerify Program
We participate in the EVerify Program
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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