Operations Manager
Operations Manager
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
Objective:
- Lead and manage the Operations Department of the Philippines branch.
- Responsible for all yard and commercial officerelated tasks.
- Support sales/branch with project closures CRM updates proposal typing and branch administration.
Key Responsibilities:
- Place orders / quotes in ERP system in line with official work instruction and ensure timely update in alignment with Sales/Customer.
- Ensure timely and accurate invoicing and resolve disputes/credit requests arising during the project period together with Sales/Clients
- Interact with customer for upcoming returns provide support documentation and scheduling of the same in alignment with Customer and Yard Operations.
- Checking and invoicing of reconditioning/cleaning charges and damaged items and communicate with client.
- Ensure and support efficient project closing process in alignment with Sales.
- Create and file all related commercial correspondences and reports.
- Organize/coordinate customer related transport organization of interstate transport.
- Ensure efficient of imports (including monitoring correctness of import duties paid and local clearance).
- Archiving of import and purchasing documents.
- Ensure on time monthend closing (e.g. invoice posting).
- Ensure up to date planning of future customer return deliveries in alignment with Customer/Sales/Engineering.
- Collate required sales documentation as required offers brochure folders etc.
- Create order confirmations and set up orders in the system.
- Managing of picking activities to ensure that delivery dates are met in full and that picture evidence is available.
- Ensure that returns are processed correctly (pictures made first counts entered material counted cleaned and repaired paperwork filled out correctly and charges for cleaning repairs and damages are invoiced).
- Ensure that material is reqularly serviced and testing is done according to local requirements.
- Managing of reconditiong stock including posting of RSOs.
- Ensure that material in the yard is according to Doka standard quality.
- Coordinate inbound and outbound container shipments.
- Making sure that incoming from interstate and overseas is checked and labeled.
- Ensure that physical stock is matching discos on hand stock (regular stock counts).
- Ensure that the yard equipment and tools are safe operational and regularly serviced.
- Control of and coordinate spare part management.
- Correct processing of stock corrections and transactions in Discos II (cutting assembly).
- Maintain a safe working environment and ensure proper yard housekeeping.
- Get quotations for s material and execute physical sping after confirmation by HOP.
- Check negatives on a weekly basis
- Ensure material availability for and timely supply to customer in collaboration with Sales dept Engineering dept and Yard Operations.
- Execute Local procurement of material whenever necessary and in line with company policies and guidelines.
- Coordinate delivery and return of material with Engineering Warehouse Sales and clients to ensure customer satisfaction.
- Proactively monitor all material movements and solve any problems arising from disputes during the project period
- Followup on availability requests from Sales and Engineering
- Archiving export documents
- Creation of relevant documentation (proforma invoices packing lists CoO) for exports.
- Maintain and improve job / customer relevant processes
- Checking of all transport invoices
- Office administration incoming calls stationary ordering etc
- Responsible that the yard is a safe working environment
- Ensure that health and safety legislation regulations and guidelines are adhered to
- Continuous quality management of used stock
- Submission of manhours to finance department and entering of productivity hours in Cockpit
- Conduct regular performance reviews and create development plans with staff
- Create team spirit and passion
Qualifications :
- Bachelors Degree in Business Administration Operations Management or a related field.
- Proven experience in management operations and leadership
- Familiarity with the formwork sector can be highly beneficial.
Skills
- Leadership Skills: Ability to manage direct and lead teams towards achieving organizational goal.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with customers sales teams and other stakeholders.
- Organizational Skills: Strong organizational abilities to manage multiple tasks projects and priorities simultaneously.
- ProblemSolving Skills: Ability to identify issues and implement effective solutions.
- Technical Proficiency: Knowledge of ERP systems and other relevant software.
Personal Attributes:
- Attention to Detail: Ensuring accuracy in invoicing documentation and compliance with regulations.
- CustomerFocused: Ability to maintain strong relationships with clients and ensure customer satisfaction.
- Adaptability: Flexibility to handle changing priorities and work under pressure.
Additional Information :
Location: This position will be based in Muntinlupa Philippines
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Department / Functional Area
Key Skills
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