Sales Operations Manager
Sales Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Sales Operations Manager plays a critical role in enabling a high-performing sales organization by driving operational excellence through reporting data analysis sales technology and process optimization. This individual will be responsible for managing the sales tech stack (especially the CRM) generating actionable insights through data and ensuring the sales team has the infrastructure tools and support to execute effectively and efficiently.
Job duties to include but are not limited to;
Sales Reporting & Analytics:
- Build and maintain real-time dashboards and standardized reports to track key performance metrics (e.g. pipeline velocity win/loss rates forecast accuracy quota attainment).
- Deliver monthly order intake reports and sales forecast in coordination with all sales departments and the head of Sales Americas.
- Deliver regular reporting packages for leadership highlighting trends risks and opportunities within the sales funnel and overall business performance.
- Partner with sales leadership to develop and refine forecasting models based on historical data and current trends.
- Conduct ad hoc data analysis to support strategic decisions and business planning.
CRM & Sales Technology Management:
- Serve as the system owner and administrator for the CRM platform (e.g. Salesforce) ensuring system integrity data hygiene and user adoption.
- Customize and optimize the CRM to align with evolving sales workflows and reporting needs.
- Oversee integrations between the CRM and related tools (e.g. marketing automation quoting systems ERP).
- Train and support users on CRM best practices features and enhancements.
Sales Process Optimization:
- Design document and refine sales processes to increase efficiency and reduce friction across the buyer journey.
- Implement scalable workflows to lead routing opportunity management pipeline tracking and sales handoffs.
- Identify bottlenecks and inefficiencies in the sales cycle and propose data-driven improvements.
Strategic Sales Planning & Execution:
- Coordinate quarterly business reviews and performance analysis.
- Assist leadership with sales incentive modeling and performance tracking.
- Coordinate monthly commission payments with the Finance Department.
- Support the annual sales planning process including territory assignments account segmentation and goal setting.
Cross Functional Collaboration:
- Act as the primary liaison between Sales Marketing Finance and Customer Success to align on goals tools and metrics.
- Ensure consistent definitions and understanding of key KPIs across departments.
Qualifications :
Education Requirements:
- Bachelors degree in business Finance Data Analytics or a related field: MBA is a plus.
Years of Experience:
- 5 years of experience in Sales Operations Revenue Operations or related roles.
Additional Qualifications:
- Advanced proficiency with CRM systems reporting tools (e.g. Tableau Power BI Looker) and Excel/ Google Sheets.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
We offer
Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
HIRING SALARY RANGE: $80640 - 181440/yr per year. (Salary to be determined by the education experience knowledge skills and abilities of the applicant and alignment with internal and market data.) This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. For details please visit the Reward & Benefits tab on our main careers page at qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin protected veteran status disability or any other legally protected characteristic.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail or call toll-free . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Sales
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
