Customer Advisor
Customer Advisor
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1 Vacancy
Job Description
JOB TITLE: Customer Advisor
COMPANY: Flowtech
SALARY: 25000
LOCATION: Skelmersdale Lancashire (Office Based)
ABOUT US
Flowtech is the UK and Irelands largest distributor of fluid power products proudly supporting the hydraulic pneumatic industrial and process sectors. With a portfolio of over 180000 products and strong relationships with leading European brands we deliver innovative solutions backed by technical expertise custom design capabilities and outstanding service.
THE ROLE
As a Customer Advisor you will be the first point of contact for our customers ensuring a seamless service experience. This role is designed for ambitious graduates looking to kickstart their careers in a dynamic and supportive environment. With structured training and plenty of room for progression youll gain the knowledge and skills needed to succeed and advance within the company.
Key Responsibilities:
Engage with customers via phone and email providing effective solutions to their queries.
Process sales orders accurately and efficiently.
Work closely with thirdparty courier companies to manage deliveries and logistics.
Collaborate with internal teams to ensure customers receive the best solutions including product recommendations and lead times.
ABOUT YOU
We are looking for an ambitious customerfocused individual who is eager to learn and develop their career. If you thrive in a teambased environment enjoy problemsolving and are passionate about delivering great service wed love to hear from you!
DESIRABLE SKILLS & EXPERIENCE
While not essential having the following skills and experiences will help you thrive in this role:
Strong communication & interpersonal skills great for building relationships and collaborating effectively.
A proactive solutionoriented mindset helps you tackle challenges with confidence.
Excellent organisational & time management skills perfect for staying on top of tasks and deadlines.
A confident professional telephone manner ideal for engaging with clients and colleagues.
Adaptability & initiative in a fastpaced environment helps you excel when things get busy and dynamic.
Dont worry if you dont tick every boxwhat matters most is your passion drive and willingness to learn!
WHATS IN IT FOR YOU
Comprehensive training & development: Gain indepth product knowledge and customer service skills with our structured training programme.
Clear career progression: Start as a Graduate Client Support Representative develop into a Client Support Executive and have the opportunity to progress into leadership roles.
Diverse career pathways: Explore various areas within the business including sales account management and operations as you grow.
Supportive work environment: Join a team that values collaboration learning and personal development.
READY TO APPLY
Kickstart your career with Flowtech! Submit your CV and a brief cover letter today we look forward to hearing from you!
PLEASE NOTE:
By submitting your application you agree to allow Discovery to store your details and contact you regarding this application and any future roles we believe may interest you (in accordance with our Privacy Policy available on our website). You can unsubscribe at any time by emailing us.
All applications will be processed through Discovery our retained managing consultants. Due to high application volumes only shortlisted candidates will be contacted for interviews.
Required Experience:
Unclear Seniority
Employment Type
Advisor
