Regional Service Center Operations Manager
Regional Service Center Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
If you are an operations professional looking for an opportunity to grow Emerson has an exciting opportunity for you! Were looking to add a Regional Service Center Operations Manager for our North America MSS organization based at our Pasadena TX Service Center. You will advise manage and deploy service center offerings with the Measurement Solutions products and solutions portfolio. Services offered include off the shelf inventory product repair/replace and educational services; all of which will be delivered with Emersons outstanding quality and safety processes. This role will be responsible for the local site and additional satellite locations.
In This Role Your Responsibilities Will Be:
- Own the full P&L process for your assigned service centers driving revenue growth cost management and overall financial performance to ensure profitability and longterm business success. This involves developing and completing strategic plans managing budgets and forecasts optimizing operational efficiency and making datadriven decisions to achieve financial targets
- Champion Emersons Environmental Health and Safety philosophy to ensure a safe working environment for your team while being responsible for the maintenance and protection of company assets at service center locations.
- Work closely with local Emerson sales offices and endcustomers in developing and assembling business opportunities related to service center capabilities. Support contract negotiations manage prices track sales ensure customer happiness present to customers and build reports.
- Manage and develop a team of service center personnel including setting goals and objectives for the team handling daily schedules and work assignments and providing clear communication on matters such as business conditions goals trends and employee recognition.
- Support sales and revenue forecasting plans that align with the overall North America MSS business and financial plan and ensure its effective implementation.
- Demonstrate knowledge of service practices and processes including but not limited to Global Manufacturing Systems (GMS) manufacturing procedures and Appropriation Request (A/Rs).
- Lead all operational aspects of the repair center including crosscoordination between service centers and management and oversight of physical inventory to achieve financial targets such as sales and inventory turns.
- Drive quality and continuous improvement in of service center offerings.
You build and deliver solutions that meet customer expectations. You separate and combine activities into efficient workflows. You use financial analysis to generate evaluate and act on strategic options and opportunities. You define success in terms of the whole team. You follow through on commitments.
- Bachelors degree or equivalent experience
- Five 5 years of related experience
- Travel up to 25 between service center locations
- Legal authorization to work in the United States sponsorship will not be provided for this role
- Experience with one or more of the following:
- running a manufacturing and/or service operations
- leading developing and managing technical and nontechnical staff
- providing customer support and/or engaging with customers
- managing Capital investments Contracts knowledge of T&Cs
- Service center and/or industrial manufacturing experience including inventory management preferred
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Required Experience:
Manager
Employment Type
Full-Time
