Operations and E-commerce Officer
Operations and E-commerce Officer
Posted on :
08-07-2025
Employer Active
1 Vacancy
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Job Description
About our client
Our client operates an online store that deals in diverse consumer goods like car & solar accessories etc and they are seeking a dynamic and results-driven Operation and Ecommerce officer to join their team. The ideal candidate will become an integral part of their dedicated team to contribute to the growth and success of their store.
About the job
The Operation and Ecommerce officer will be responsible for overseeing the entire business operations ensuring a lean operation is maintained engaging with potential customers and converting these leads into sales. This role requires excellent communication skills a strong digital background and a passion for eCommerce.
Job description
- Create and implement the strategy for sales including cross-sell and Up-sell of all products and services in house and online to current and potential customers
- Manage customers satisfaction through right product delivery on-time delivery in right quantity to right location with competitive and cost saving delivery through 3PL to customers
- Create initiatives and new business ideas and initiatives that would boost sales
- Responsible for the business inventory & replenishment management (online & offline)
- Maintains online presence with high points on digital marketing
- Follow up on outstanding payments & negotiated transactions
- Liaise with other sales team member on customer orders interfacing between client & company
- Have product knowledge to effectively provide advice to customers on what brand will suit their needs
- Maintain an excellent customer service and professional relationship between the organization existing and potential customers
- Overseas the entire business Operations ensuring a lean operation is maintained
- Products research and development
- Communicating new product developments to prospective & existing customers.
- Develop and manage budgets control costs and expenses
- Prepare and communicate to management daily weekly and monthly sales and activities report in line with the company sales target.
- And other tasks as assigned by the management
Requirements
- BSc Preferably in Business Administration Marketing or a related field.
- Atleast 1 year of experience in e-commerce sales operations or a related field.
- Proficiency in using e-commerce platforms inventory management systems and digital marketing tools.
- Experience in creating and implementing sales strategies A strong drive to achieve sales targets and business goals.
- Understanding of order fulfillment processes customer service and problem-solving
- Experience working with third-party logistics (3PL) providers to ensure cost-effective and efficient delivery.
- Innovative mindset to generate new business ideas and strategies
- Ability to follow up on outstanding payments and negotiate transactions effectively.
- Proficiency in preparing and communicating sales reports (daily weekly monthly) to management.
- Ability to deliver tasks with minimal supervision openness to learning and ability to lead by example.
- Attention to detail to ensure accuracy and quality in all aspects of the business
Benefits
- Dynamic Team Environment: Our clients team is composed of driven individuals who thrive in a collaborative and dynamic environment. They foster a culture of teamwork creativity and continuous learning where every voice is valued and every idea is encouraged.
- Competitive Compensation: They recognize and reward hard/smart work and success. Their team enjoys a competitive compensation package including a base salary and other incentives designed to recognize and celebrate achievements.
- Opportunity to Make an Impact: At our clients your contributions matter. As part of their team youll have the opportunity to make a meaningful impact not only for their company but also for their clients and partners. Your efforts will help drive growth innovation and success for everyone involved.
Employment Type
Full Time
Key Skills
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