Responsible for identifying assessing and mitigating risks associated with the organisations operations and ensuring vendors remain accountable for maintaining high standards. Influences operational strategy and plays a critical role in strengthening our resilience.
Operational risk:
- Develop and implement an operational risk management and control framework.
- Identify assess and monitor prospective and materialised operational risks across the UK Personal Investor platform. Report on risk insights and trends.
- Develop and drive implementation of risk mitigation strategies and controls.
- Collaborate with Oversight teams to ensure effective risk management practices and controls are in place.
- Provide training and awareness programs on operational risk management.
- Lead and coordinate Operational Risk input into RCSAs and ICARAs.
Third party risk:
- Manage relationships with operational thirdparty vendors.
- Maintain strong internal control frameworks for vendor performance cost management risk assessments and service governance.
- Partner with internal stakeholders to ensure vendor service arrangements meet regulatory and enterprise standards.
- Prepare documentation of operational models for regulators and independent auditors.
- Lead development implementation and maintenance of vendor performance dashboards management reports and executive summaries.
- Coordinate and support the development and of ThirdParty assessments. Build strong working relationships with key internal and external stakeholders. Identify propose and deliver resolutions for gaps.
Operational Resilience:
- Develop and implement strategies to enhance the businesss operational resilience.
- Identify critical business services and processes and assess their vulnerability to disruptions.
- Work with IT and other departments to ensure robust workarounds are in place.
- Monitor and report on operational resilience metrics and performance.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling inperson learning collaboration and connection. We believe our missiondriven and highly collaborative culture is a critical enabler to support longterm client outcomes and enrich the employee experience.
Required Experience:
Director