Configuration and Deployment Tech
Configuration and Deployment Tech
Posted on :
26-06-2025
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1 Vacancy
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Job Description
100% onsite
The Configuration & Deployment Techs role within ADOTs (Arizona Department of Transportation) ITG (Information Technology Group) is responsible for supporting all aspects of the IT Hardware Lifecycle for the Agency. The C&D tech will assist in administrative duties within the IT procurement lifecycle management and inventory management functions. Completes daily tasks to pick or stock IT hardware in/out of the secure inventory room. Completes weekly and monthly physical inventory processes. The role also entails maintaining processes policies standards systems and measurements that help the organization to effectively manage both on a daily basis and long-term its IT asset portfolio with regards to cost control risk compliance business performance objectives and IT Governance. Will assist in obtaining IT hardware quotes and receiving equipment from vendors. Will configure and deploy equipment to internal and external customers in the Phoenix area. Will assist in processing end of life equipment for disposal following standards and existing processes.
The Configuration & Deployment Techs role within ADOTs (Arizona Department of Transportation) ITG (Information Technology Group) is responsible for supporting all aspects of the IT Hardware Lifecycle for the Agency. The C&D tech will assist in administrative duties within the IT procurement lifecycle management and inventory management functions. Completes daily tasks to pick or stock IT hardware in/out of the secure inventory room. Completes weekly and monthly physical inventory processes. The role also entails maintaining processes policies standards systems and measurements that help the organization to effectively manage both on a daily basis and long-term its IT asset portfolio with regards to cost control risk compliance business performance objectives and IT Governance. Will assist in obtaining IT hardware quotes and receiving equipment from vendors. Will configure and deploy equipment to internal and external customers in the Phoenix area. Will assist in processing end of life equipment for disposal following standards and existing processes.
Qualifications & Education Requirements
1-3 years IT asset life cycle management industry best practices and methodology
1-3 years IT service level monitoring and compliance reporting State ADOT and ITG policies procedures processes tools and techniques
3 -5 Microsoft productivity tools such as Outlook Word Excel PowerPoint etc.
3- 5 Google Suite experience.
1- 3 years IT asset management products and/or discovery tools
1 -3 years ServiceNow HAM experience.
1-3 years experience in facilitating hardware purchases by working with vendors and customers.
Excellent business communication skills both written and verbal.
1 -3 years Requirements gathering.
Financial management.
Procurement rules and regulations.
3 -5 Computer hardware configuration and troubleshooting knowledge.
1 -3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.
1 -3 years Knowledge of IT infrastructure industry standards and best practices.
Advanced troubleshooting skills.
Problem definition and alternative analysis skills.
1 -3 years Experience with Active Directory.
1 -3 years Experience with Windows 10.
1 -3 years Experience with Windows 11.
1 -3 years MS System Center Configuration Manager.
1 -3 years In person Face to Face customer service experience is necessary.
Minimum 7 years of current working experience in a related IT field
Must have a current AZ Drivers license with a good driving record
Bachelor degree in a related field is preferred
1-3 years IT asset life cycle management industry best practices and methodology
1-3 years IT service level monitoring and compliance reporting State ADOT and ITG policies procedures processes tools and techniques
3 -5 Microsoft productivity tools such as Outlook Word Excel PowerPoint etc.
3- 5 Google Suite experience.
1- 3 years IT asset management products and/or discovery tools
1 -3 years ServiceNow HAM experience.
1-3 years experience in facilitating hardware purchases by working with vendors and customers.
Excellent business communication skills both written and verbal.
1 -3 years Requirements gathering.
Financial management.
Procurement rules and regulations.
3 -5 Computer hardware configuration and troubleshooting knowledge.
1 -3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.
1 -3 years Knowledge of IT infrastructure industry standards and best practices.
Advanced troubleshooting skills.
Problem definition and alternative analysis skills.
1 -3 years Experience with Active Directory.
1 -3 years Experience with Windows 10.
1 -3 years Experience with Windows 11.
1 -3 years MS System Center Configuration Manager.
1 -3 years In person Face to Face customer service experience is necessary.
Minimum 7 years of current working experience in a related IT field
Must have a current AZ Drivers license with a good driving record
Bachelor degree in a related field is preferred
Employment Type
Full Time
Key Skills
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