Hotel Front Desk Agent
Hotel Front Desk Agent
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Job Title: Hotel Front Desk Agent
Salary: $20
Status: Full Time
Shift: Varies
Step into the vibrant world of hospitality at Monarch Casino Resort Spa! Dive into a world of dynamic roles each offering growth and adventure. Elevate your skills connect with people from around the globe and be part of a team that turns every stay into a memorable experience.
Responsibilities
- Extend a warm and friendly welcome to all guests both internal and external.
- Offer clear directions and guidance to guests as needed.
- Efficiently manage guest checkins and checkouts including retrieving reservations confirming special requests programming room keys calculating charges updating accounts and processing payments.
- Manage guest mail with care and accuracy.
- Address guest concerns and feedback recording comments for followup.
- Answer phone calls promptly and courteously.
Qualifications
- High School Diploma preferred.
- Previous hotel/resort experience preferred.
- Must be friendly approachable and team oriented.
- Must have good communication skills.
- Ability to work well with others and alone.
- Must be able to work all shifts weekends and holidays.
Benefits:
- Enhanced health dental and vision insurance along with a flexible spending account.
- Education tuition and certification reimbursement (up to $6000 per calendar year).
- Growth opportunities available within department/company.
- Access the team dining hall with one free hot meal per shift.
- Companymatched 401k.
- Paid time off and six observed holidays.
Dont want to drive to Black Hawk You dont have to! Check out these casino bus routes at www.casinoshuttle or www.aceexpresscoaches. As a Team Member of Monarch we subsidize your bus transportation up to 80!
An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race color religion national origin sex age disability genetic information or any other status protected by law or regulation. It is Monarchs intention that all qualified applicants are given equal opportunity and that selection decisions be based on jobrelated factors.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
