Desktop Administrator
Desktop Administrator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Be You Our people create our best Plexus.
Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives backgrounds and experiences that create great outcomes when we are united as a team.
We embrace the differences of all our colleagues celebrate diversity and welcome applications from underrepresented groups and candidates regardless of their background. We are proud to be registered as the Disability Confident committed employer and we recruit purely on the basis of skills and experience.
Who we are and what we do
We help our customers deliver products to the world which have a profound impact on peoples lives.
From ultrasound units and 3D printing to network security applications and inflight WiFi we help create products that build a better world.
Were a global team of experts who partner with our customers to bring their products to life through inspired innovation and worldclass customer service.
Whether youre looking to start change or advance your career find your path at Plexus and leave your mark on the world with us.
Purpose Statement: Desktop Administrators are responsible for providing IT service excellence for our internal customers as well as management of site computing equipment including but not limited to laptops desktops thin clients printers and computer interfaces to equipment as applicable.
Key Job Accountabilities:
- Manages medium complexity tasks and projects providing customers with timely feedback on status. Assist with issue escalation and resolution.
- Follows and provides input into Global IT policies and standards.
- Ensure effective lifecycle management of computing devices equipment and related software inventory tracking as well as contributing to continual improvement of this process.
- Follows established change management policies and procedures to test and implement system updates modifications and/or deletions.
- Use lean concepts leveraging metrics and experience to drive improvement into process and solutions within span of control. Involved in root cause analysis and corrective actions.
- All GT team members are responsible for upholding the organizations cybersecurity posture by adhering to security policies and procedures actively participating in training protecting data and systems actively identifying and mitigating vulnerabilities and promptly reporting any suspicious activity or potential security incidents.
Education/Experience Qualifications:
- A minimum of an Associates degree is required; a Bachelors degree in Information Technology is preferred.
- Two to four 24 years of related experience is required; Two to four 24 years of related experience is preferred.
- An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
Other Qualifications:
- Intermediate level computer skills
- Intermediate level decision making and problemsolving skills
- Intermediate verbal and written communication skills
- Ability to write detailed correspondence journal task progress problem resolutions and technical procedures
- Ability to effectively present information verbally in oneonone and small group situations to customers clients and other employees of the organization
- General office equipment and materials
Physical Requirements:
- Professional office environment with suitable lighting comfortable temperatures and low noise level. May require prolonged periods of sitting at a desk using a computer and other office equipment. Minimal physical activity is generally involved emphasizing the importance of good posture and ergonomic workplace arrangements.
Travel Requirements:
- N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Why you will love it
At Plexus were at our best when opportunities are met with passion open communication and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries helping our customers in creating the products that build a better world.
At Plexus you will find:
A workplace centered on collaboration and integrity
Supportive leadership teams that value worklife balance through a flexible work environment
An inclusive environment that values diverse backgrounds experiences and expertise
Flexible career paths across a variety of disciplines
Innovative design solutions and stateoftheart technology that improves lives
Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities local Schools Universities and Colleges and to promote careers in the STEM fields
Additionally when you join we want you to enjoy what you do and be rewarded for your contribution so we have a range of attractive benefits on offer:
Bespoke development plan
Online learning and formal development programs
Fulltime permanent employment contract
Enhanced pension contributions
33 days of annual leave (inclusive of public holidays)
Paid family leave
Private medical insurance
Group income protection insurance
Employee Assistance Program (EAP)
Electric Vehicle Salary Sacrifice Scheme
Cycle to work scheme
Volunteer time off
Flexible Hybrid Working Available (role dependent)
Life assurance
Occupational health
Vision care discounts
Discount schemes
Company sick pay scheme
Onsite gym/ discounted gym
Application Process
We dont look for culture fit but culture add. We value all the perspectives our team brings to the table and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions and will look at candidates holistically balancing work education and additional experiences.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
