Systems Administrator
Systems Administrator
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Job Description
The University of Iowa Health Care Information Systems has an opportunity to join our team as a System Administrator. The Device Integration Systems Administrator assists in the implementation configuration and support of the systems that supply medical device data to the patient Electronic Health Record (EHR) in a large HealthCare Enterprise Environment. This position is a highly visible role that collaborates with Clinical Application Services Nursing Informatics Networking Infrastructure Teams Cloverleaf Integration Interface Team Clinical Staff and Vendors to deliver integrated clinical device solutions.
This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Position Responsibilities:
- Participate in the design implementation and support of departmental and enterprise level healthcare related systems.
- Assist in the research and evaluation of new technologies and present recommendations along with justifications for hardware and software purchases.
- Collaborate with service owners clinical staff and vendors to define the scope of requests.
- Promote and maintain server and workstation patch management practices.
- Monitor capacity and performance for an enterprise scale environment.
- Assists in planning and implementation of application and systems upgrades.
- Assists in the Implementation of security audit and resource allocation policies and procedures.
- Install upgrade and maintain general Clinical Device Integration and Patient Monitoring platforms
- Assist in the deployment of services and devices needed to integrate medical devices into the patient EHR.
- The ability to work both individually as well as in a team environment in a highly collaborative manner utilizing excellent interpersonal skills.
- Applies proven analytical problem-solving skills to help identify and resolve simple to complex hardware and software issues including troubleshooting HL7/ADT Data flows and Network issues.
- It is important that the individual develops and maintains effective relationships with the staff and management across all Iowa Health Care and Community Connect sites in the support of multiple projects simultaneously delivering project goals.
- Produce and maintain design installation and configuration documentation for supported systems.
- Provide mentoring and cross-training of Systems Administration to other Team Members and other Technical Stakeholders.
- Consults with vendor technical experts to determine device architecture topology and transmission requirements.
- Communicate and Coordinate with End Users including Clinical Staff and other IT Resources to resolve issues complete requests and/or provide related support.
- Install and maintain enterprise-class Windows servers and all related processes including security policies and virus protection tuning capacity planning and monitoring of all resources to ensure high availability of all services provided.
- Address operational systems issues including file and share permissions user accounts and installing applications.
- May assist in giving direction and provide feedback during or post project to assure current and future goals are achieved.
- Support SQL IIS Microsoft Windows failover-clusters Microsoft WSUS and related systems
- Troubleshoot and provide problem resolution for complex server issues.
- Manage and participate in projects as assigned and work with team members across the enterprise to deliver project goals.
- Analyzes system requirements in response to customer request and costs by working directly with management and senior system administrators.
- Integrate systems devices and instruments with core enterprise business applications.
- Write and document test plans for system device and instrument implementation and maintenance.
- Provide Tier 2 support for Clinical Device Integration Systems and/or Lab Systems including on-site as needed.
- Participate in 24 x 7 on-call support rotation as required.
Health Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care progressive medical education and innovative research.
HCIS services University of Iowa Health Care by providing comprehensive high-level support for patient care delivery internal and external communication technology innovation medical education and research. Creating and maintaining a positive productive and rewarding environment for information technology and communication staff
Pay Grade: $57749 to commensurate Paygrade 4B - The University of Iowa offers a generous benefits package including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at of Time: 100%
- Location: Remote within Iowa/3281 Ridgeway Drive Coralville IA
- Staff Type: Professional & Scientific
- Type of Position: Regular
Education Requirements:
- Bachelors degree in MIS Computer Science or related degree; or an equivalent combination of education and experience in a related field.
Experience Requirements:
- Typically 3-5 years of experience in IT systems infrastructure development.
- In-depth working knowledge of server hardware and Microsoft Server Operating Systems
- Basic knowledge with remote management tools MS Clustering services software and operating system patch management.
- Strong understanding of the principles of customer service
- Accuracy and attention to detail with strong organizational skills.
- Ability to effectively document procedures and instructions.
- Excellent communication skills both written and oral and strong interpersonal skills.
- Ability to manage small IT projects that require coordination of staff and resources.
- Experience and strong ability to work with end users and leadership staff
Desired Qualifications:
- Experience with Philips patient monitoring platforms serial interfaced devices and HL7 Standards.
- Basic understanding of networking technologies firewalls and hypervisor technologies
- Familiar with server hardening methodologies and practical implementation experience.
- Experience interfacing Laboratory instruments or Clinical Devices in a healthcare environment.
- Experience with Microsoft SQL IIS Cloud Platforms InterSystems Cache and/or Oracle database systems.
- Proficient in programming with a scripting language such as PowerShell
- Practical experience using remote management tools.
To be considered applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
Required Experience:
Unclear Seniority
Employment Type
Full Time
