Optic Tech SME

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.

• Meet with customers account teams pricing teams and Solution Architects to design scope and help price a project that is deliverable and agreed by all parties
• Gathers information from a wide range of sources to resolve problems with unknown solutions including internal business units and third party vendors
• May serve as a mentor in one or two product domains or customer specialties
• Accountable for successful design development and deployment of global service processes and related infrastructure
• Participates in requirements gathering process and user testing
• Contributes to recommendations on process redefinition to adapt processes to solutions; Document all project processes schedules plans etc; Manage projects within scope; Manage project risk items; Manage project milestones schedules and resources (including internal and third party resources)
• Create the project team for each project; Work with the other members of the NCR Global Project Office to start up the project (team training handover escalation processes templates etc.
• Work with NCR Services teams around the world to raise awareness and allow time to implement the project successfully
• Manage change control escalations and customer expectations throughout the life cycle of the project
• Provide customers and NCR associates with the required project reporting
• Must be able to motivate and inspire people to keep the project moving toward successful completion even in the face of the physical demands of aggressive project schedules and the emotional demands of discouraging developments
• Manages the interactions between the customer and the rest of the project team resulting in good customer relations and an enthusiasm for the project and the customer relationship

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equalopportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their jobrelated qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.