Cluster Manager East London
Cluster Manager East London
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a Cluster Manager for a permanent role based in East London Eastern Cape.
Duties & Responsibilities
Applicants are required to meet the following criteria:
- Higher Certificate / National Diploma / Degree
- Valid drivers and extensive travel required
- FMCG Sales / Customer Relationship Management experience
- 35 years customer account management experience in fuel / related industry
- Intermediate computer literacy in Excel Word PowerPoint and Outlook
- Knowledge of SHEQ and regulatory requirements within the fuel / related industry
- Behavioral attributes include: selfmanagement positive conflict resolution organizational skills commitment honesty communication relationship building customer service excellence good work ethic training skills enthusiasm attention to detail problem identification adaptable innovative ability to work under pressure
- Due to their equity standing an EE candidate is sought
- Development of service station business plans in conjunction with retailers
- of business plans and monitoring of achievements with corrective action to ensure achievements in line with key performance indicators
- Monthly calls in line with agenda
- Sales target achievement against sales budget
- Optimal resource allocation
- Provision of market intelligence to management and point of contact for retailers on operational issues
- Dealer Compliance in line with organizational and regulatory requirements
- Payment for product in line with policy
- Customer Service Agent and image stewardship evaluations
- Dealer Satisfaction Index / Relationship Management via Retailer surveys
- Dealer support
- Training and subject matter expertise on process and standards
- Accurate wet stock management
- Corrective action in conjunction with maintenance and logistics teams as required
Salary: Market related package including salary 13th cheque provident medical company car for business purposes laptop and cell phone
Please email detailed CV and supporting documentation and salary requirements through to with Cluster EL in the subject line
If you have not received a response within 7 working days please consider your application unsuccessful
Package & Remuneration
Required Experience:
Manager
Employment Type
Full-Time
