drjobs German-speaking Customer Support Representative

German-speaking Customer Support Representative

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1 Vacancy
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Job Location drjobs

Porto - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Germanspeaking Customer Support Representative (Remote Based in Porto Portugal)

Location: Remote (Must be based in Porto Portugal)
Job Type: Fulltime
Language Requirements: German (Fluent) English (B2
Salary: Competitive with benefits
Start Date: ASAP

About the Role:

We are looking for a Germanspeaking Customer Support Representative to join our team remotely from Porto Portugal. In this role you will assist customers by providing excellent support via phone email and chat ensuring a highquality customer experience.


Responsibilities:

  • Provide topnotch customer service to Germanspeaking customers.

  • Respond to inquiries via phone email and chat efficiently and professionally.

  • Troubleshoot issues and provide solutions to customer concerns.

  • Maintain accurate records of customer interactions.

  • Collaborate with internal teams to escalate and resolve complex issues.


Requirements:

  • Fluent in German (written and spoken).

  • B2 level or higher in English for internal communication.

  • Must be based in Porto Portugal.

  • Previous experience in customer service is a plus but not mandatory.

  • Strong problemsolving skills and a customerfocused mindset.

  • Ability to work independently in a remote environment.


Benefits:

  • Remote work flexibility.

  • Competitive salary and performancebased bonuses.

  • Private health insurance.

  • Career growth opportunities in a multinational company.

  • Paid training and ongoing support.

Ready to join Apply now and become part of a dynamic and international team!

Employment Type

Full Time

Company Industry

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