drjobs hiring For Customer Success Associates (L1) at Siemens In Gurugram

hiring For Customer Success Associates (L1) at Siemens In Gurugram

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Job Location drjobs

Gurugram - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Immediate Hiring Customer Success Associates (L1) at Siemens

Location: Gurugram
Work Mode: Work From Office
Perks: Two-Way Cab Facility
Openings: 10 Positions

Position: Customer Success Associate L1

Process Type: International Process

Organization: Siemens

Eligibility Criteria:

  • Education: Graduate (Mandatory)

  • Experience: Minimum 1 year in an International Process

  • Prior Technical Support / Troubleshooting experience is mandatory

  • English Proficiency: C1 level excellent communication with no MTI/RTI grammatical or pronunciation errors

  • Skillset: Outstanding verbal and written English communication skills

Roles & Responsibilities:

  • Provide customer assistance and issue resolution for international clients

  • Document all customer interactions accurately

  • Ensure end-to-end resolution of customer queries

  • Maintain high customer satisfaction and service quality

Interview Process:

  1. HR Round

  2. Operations Round

  3. Versant Test

Salary Package: 32000 CTC (Fixed)

Shifts: Rotational (Applicable for both Male & Female candidates)

Join Siemens and elevate your career with a global leader!
Apply now to be part of an elite international customer success team.

Employment Type

Full Time

Company Industry

About Company

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