Sr Accountant- Accounts Payable
Sr Accountant- Accounts Payable
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Job Description
This role reports to the AP Manager with responsibility to work on the internal and external AP queries track them through case management drive customer satisfaction through prompt responses.
The successful candidate must have attention to details with knowledge of E2E Accounts Payable process highly selfmotivated and prompt in taking quick actions.
What you get to do in this role:
- Detailed oriented with deep knowledge in E2E AP process Accounting with good understanding of upstream and downstream processes and impacts with an exposure to US EUROPE and APAC regions.
- AP Customer Service through case management: Track all internal and external queries received from business owners and vendors ensure those are actioned promptly as per agreed SLA by maintaining high quality resolution and customer satisfaction.
- Conduct regular internal and external surveys to check the pulse on customer satisfaction. Take the feedback identify the scope for improvements and put an action plan to drive the efficiency.
- Flexible to support the business requirements on invoice processing payment processing Adhoc reporting and cleanup activities.
- Understanding of basics on boundary systems like Supplier enablement Ariba VIM.
- Ability and interest to learn and work on process like Quality Audit Duplication review Data scrubbing reports/metrics preparation.
- Introduce automated replies on basic queries send mass email communications to internal business owners and or vendors as per business requirements.
- Maintain 100 SLA by replying to queries withing 2448 hours.
- Exposure to Merger and Acquisition (M&A) management will be an added advantage.
- Maintain process integrity internal SOX controls system controls operational controls and ensure compliance with all ServiceNow policies and applicable laws and regulations.
- Ensure adherence to company policies procedures SOX controls government and/or legal requirements.
- Flexible to work in various shifts (including night shift) as per business requirements is a must.
Qualifications :
To be successful in this role you have:
Knowledge and Skills:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Superb attention to details quality and accuracy.
- Knowledge of India specific AP with TDS GST and other tax compliance is preferred.
- Excellent interpersonal skills an inquisitive mind and the ability to work effectively.
- Excellent communications skills: written verbal and presentation.
- Ability to operate successfully across diverse geographical locations and cultures.
- Business Partnership build relationships and trust.
Basic Qualifications:
- Bachelors Degree and 6 years of experience in a similar role.
- Extensive knowledge of various platforms process and systems controls and process documentation.
- Knowledge of P2P functions general accounting practices and SOX requirements is a must.
- Advanced proficiency with Microsoft tools (Excel Outlook Word Visio PowerPoint) is a must.
Preferred Technical Skills and Experience:
- SAP VIM and Ariba
- Experience working in a multinational or global Finance organization.
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
