Duty Manager
Duty Manager
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Job Description
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.At Travel Leisure Co. we are vacation connoisseurs. Come join the fun of putting the world on vacation.
How Youll Shine
If you enjoy working in an environment where no two days are the same join our Melbourne team as aDuty Managertoday!
The Duty Manager will be responsible for supporting the Front Office Manager in the daily operations of the Front Office including greeting and registering owners and guests providing information to local area attractions administration as well as managing any guest issues that may arise. The Duty Manager will also The successful candidate will also be responsible for building developing training and leading a team proactively to promote high levels of customer service.
In this unique position you will have the opportunity to work collaboratively with our Sales & Marketing teams to introduce Guests to our Vacation Ownership product Club Wyndham.
How Youll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Professional Development Funding
- Discounted Hotel & Resort stays globally
- Subsidised Private Health Insurance (following successful probation completion)
- Birthday leave to celebrate your special day
What Youll Bring
To be considered for this great opportunity it is essential that you have the following skills and attributes:
- Proven experience in a Front Office department at a supervisory level either as a Team Leader Shift Supervisor or Duty Manager 3 years is desirable)
- Knowledge of hotel property management systems Opera preferred
- Events experience highly regarded
- Excellent communication skills written verbal and active listening
- Detail focused with an organised approach and ability to multitask
- Positive attitude vibrant and passionate about delivering exceptional customer service and exceeding expectations
- Exceptional time management skills and the ability to work under pressure
- Strong negotiation and problem solving skills
- Proficiency in using a computer and Microsoft Office applications
- Bookkeeping /finance experience is highly regarded
- Immaculate presentation and grooming standards
- Ability to work a flexible roster including evenings weekends and school and public holiday periods
- The capability to work in a fastpaced environment both as part of a team and autonomously
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Manager
Employment Type
Full-Time
