Patient Coordinator -
Patient Coordinator -
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$ 1500 - 1800
1 Vacancy
Job Description
Job Title: Patient Coordinator
Location: Remote (CST Time Zone)
Salary Range: up to 1800 USD (flexible based on experience)
Work Schedule: Monday Friday 9:00 AM to 5:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
Sagan represents a fastpaced innovationdriven healthcare startup specializing in longevity medicine. The company is dedicated to optimizing patient experiences through technology automation and hightouch coordination.
Position Overview:
The Patient Coordinator plays a key role in managing patient communication scheduling and clinic operations while ensuring an exceptional patient experience. The ideal candidate is highly organized proactive and techsavvy.
Key Responsibilities:
Patient Coordination & Communication:
- Serve as the primary point of contact for patients ensuring clear and efficient communication.
- Manage patient emails inquiries and followups to maintain a hightouch experience.
- Schedule consultations and followup appointments with precision.
- Oversee the Quarterly Blood Draw process ordering tracking and scheduling lab reviews.
- Maintain and update patient records in Tebra (EMR) and other systems.
Operations & Workflow Optimization:
- Manage doctors calendar and coordinate highlevel meetings.
- Track and manage pharmacy orders ensuring timely medication and peptide deliveries.
- Keep patient documentation uptodate in Dropbox Tebra and internal tracking systems.
- Maintain accurate data on the Member Tracking Sheet.
- Willing and eager to learn AI tools to automate work.
Billing & Financial Coordination:
- Generate and send monthly invoices to patients.
- Update patient ledgers tracking orders payments and outstanding balances.
- Ensure accurate documentation of invoices FedEx labels and order confirmations.
Collaboration & Executive Support
- Work closely with the doctor and the leadership team to refine processes.
- Flag highpriority emails and scheduling conflicts.
- Assist in preparing executive reports for decisionmaking.
Who You Are
- Highly Organized & DetailOriented: You manage complex logistics with precision.
- Proactive & Resourceful: You anticipate problems and solve them efficiently.
- Exceptional Communicator: You balance professionalism with warmth in patient interactions.
- TechSavvy: Comfortable using software tools and willing and eager to learn AI tools to help you be more efficient with your work. We will help you learn AI but want you to be interested in learning and becoming more efficient!
Required Skills & Qualifications:
- Experience in patient coordination clinical administration or healthcare concierge roles.
- Fluent in English with excellent written and verbal communication.
- Advanced organizational and multitasking skills.
- Ability to work independently and take ownership of responsibilities.
- Proficiency in Tebra (EMR or similar) RingCentral Dropbox and Google Workspace.
- Familiarity with longevity medicine functional medicine or highperformance healthcare (preferred).
NicetoHaves:
- Experience using AI to optimize workflows (but can be learned on the job).
- Background in a fastpaced highgrowth startup.
- Strong problemsolving skills and ability to think on your feet.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and an introductory video in English format.
Employment Type
Full Time
