English Customer Support Representative - C1 Speakers

About the Job

• Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
• Salary:6000 Gross + 500 KPI+ 700 Night allowance.
• Working hours: 9-hour shifts, rotational between 2 pm and 6 am.
• Location: 6th of October, Smart Village.
• Learn, understand, retain and regularly update and demonstrate product/process knowledge.
• Transportation to meeting points and door to door for females after 9pm.
• Social and medical insurance.
• Immediate hiring.

Job Requirements

• Fluent English speakers, C1 Level.
• Flexible with rotational shifts.
• Grads and gap year.
• Skill in verbal and written communication to analyze, interpret and address customer needs.
• Ability to work in a time-critical environment.
• Ability to navigate a computerized data entry system or other relevant systems
• Ability to be flexible and quickly adapt to changing business needs and processes.
• Ability and willingness to provide pre-sales support. Ability to promote and sell products or services.
• Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
• Fluency in both written and speaking in the language.