Customer Care Representative
Posted on :
16-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2844700
- Fluent English speaking & writing
- Fluent in Spanish is a plus
- Must have a basic understanding of consumer debt.
- Debt Settlement or Financial Services Industry experience preferred.
- Preferred 1-2 years of prior experience in a high-volume call center
- Candidates must be optimistic, empathetic and compassionate
- Committed to providing a world-class service experience
- Strong ability to perform basic math
- Proficient in MS Office
- Strong ability to multi-task and solve problems
- Strong ability to asses and de-escalate intense situations
- An enthusiastic and dynamic personality with high motivation
- Strong and clear communication skills
- Excellent attention to detail and follow-up
- Strong problem-solving ability
- Ability to work methodically in a fast-paced, high-energy environment
- Exhibit a high degree of initiative and independence
- Pay close attention to detail and apply policies and procedures
- Ability to type 40+ words per minute with 90% accuracy is a plus
Employment Type
Full Time
Department / Functional Area
Key Skills
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