Dutch Customer Support remote work in Portugal

Remote Work in Portugal Equipment provided

Role Description

You will be responsible for answering customer inquiries resolving issues and maintaining customer satisfaction. You will be required to communicate in Dutch via phone email and chat and document customer interactions and feedback.

Qualifications

• Fluency in Dutch
  
• Customer service experience with excellent verbal and written communication skills
  
• Ability to provide efficient solutions multitask and work under pressure in a dynamic fastpaced and changing environment
  
• Strong problemsolving skills and attention to detail with the ability to analyze diagnose and resolve customer issues in a timely manner
  
• Demonstrated ability to be a team player adaptable and flexible
  
• Prior experience using CRM software and other support tools is a plus
  

Offer:

• Competitive salary and remuneration system (incl. meal allowance):
  
• Fulltime position
  
• Private health insurance
  
• 22 days paid vacation per year
  

Additionally for candidates from abroad:

• Airport pickup and administrative support for your integration in Portugal
  
• Airline ticket purchased from the company or instant refund after signing the contract
  
• Free annual flight home
  
• Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
  
• Free Portuguese courses water sports activities soft trekking and much more
  

Note: When you apply for this vacancy you are giving your GDPR consent to SmartRecruitments. We might share your CV details directly with our client for the purpose of recruitment.