Control and Reporting Assistant Analyst - Cairo Business Services

Control and Reporting Assistant Analyst - Cairo Business Services

Management of the dispute database

• Collect and complete information relating to customer disputes (deductions) in order to resolve them: analysis of debit notes, customer calls
• Ensure the correct codification of disputes by types after analysis of the elements.
• Communicate to Key Accounts all elements related to pricing problems.
• Justify, prepare and communicate to IBM the list of corrective documents (assets-refac) to be issued.
• Control documents issued by IBM.
• Follow up on reimbursement and disputes in collaboration with CBS AR Team and KAM teams
• Submit clearing requests for deductions and adjustments.
• In general, contribute to the information and monitoring of dashboards on the evolution of disputes.
• Summarize all disputes and highlight the reasons
• Anticipate and escalate risks according to customer behavior (Reception of NDD / reasons / impacts).
• Establish and control monthly closing data.

Knowledge of the pricing and customer database

• Acquire a level of expertise on the functioning of customers, distribution channels, markets and commercial policy specific to each.
• Also acquire expertise on billing terms (depending on how the systems work) in accordance with pricing and promotional policies.
• Master the essential data related to Pepsico's internal procedures (invoicing process, adjustments, provisions, etc.).

Billing management

• Ensure the daily mailing of paper invoices to our customers in compliance with management rules
• Send any document to the customer according to their requests.
• Monitoring of processes and internal audit rules / Maintenance of procedures
• Collaboration with outsourced IBM teams on all related activities

Qualifications

• 0 to 1 year of experience in Accounting/Finance
• Advanced Excel
• SAP experience is preferred
• Fluency in French is a must
• Love to work and manipulate numbers
• Be comfortable with discount calculations
• Ability to synthesize for reporting
• V good internal and external interpersonal skills