Solution Architect

What you will do for Sectona

The Solution Engineering Team is involved in all stages of the customer s development lifecycle. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth environment this role is for you.

As a Solution Architect you will collaborate with other internal technology teams customers and channel partners to build sales presentations product demonstrations execute Proof of Concepts to educate on the best ways to manage Privilege Identity in an enterprise IT setup. We are looking for an experienced enthusiastic and handson leader who can rapidly learn Sectona s Security Platform and the value proposition that we bring to our customers of all sizes. You will lead multiple concurrent customer development projects with the number one goal to ensure longterm customer success and will be responsible for continuous improvement of delivery process and methods. You will work directly with our sales team and channel partners to understand the needs of our customers strategize on how to navigate sales cycles provide valuebased demonstrations support POCs and close business.

• Partner with sales leadership to identify and execute strategies that will scale quickly and meet business goals thereby ensuring successful execution of outcomes focused strategy.
  
• Collaborate with the sales team on existing customer upsell and crosssell opportunities.
  
• Involved in all stages of the customer s development lifecycle and using presentations email phone and social media to connect with customers.
  
• Building sales presentations product demonstrations and educate customers and partners on the best ways to secure and support their Privilege Identity journey.
  
• Provide wellthought out and reliable direction both in technical and nontechnical terms to help customers integrate deploy and maintain the Sectona products.
  
• Meet or exceed customer expectations on response quality timeliness of responses and overall customer experience.
  
• Create process or troubleshooting documentation in the support knowledge base.
  
• Develop and maintain detailed project plans including dependencies; track and keep projects on schedule manage deadlines take a handson and proactive approach to unblock progress introduce efficiencies and provide solutions.
  
• Assume overall customer adoption responsibility and escalation management role.
  
• Structure kickoff and run continuous and timebound security and compliance projects within and beyond organization by clarifying priorities enabling the execution of deliverables and providing continuous transparency.
  
• Partner with a broad set of stakeholders to drive initiatives that meet business and technology objectives enabling Sectona to scale and optimize.
  
• Anticipate and mitigate risks by having close involvement with the teams goals and challenges applying past experience and keeping in mind the big picture.
  
• Build and maintain the alignment across multiple teams to keep a focus on execution continuous improvement and operational excellence.
  
• Facilitate effective teamwork communication collaboration and commitment across the organization with many competing priorities.
  
• Improve the productivity of the entire team by crafting process efficiencies and filling in gaps where needed.
  
  

Requirements

Skills and experience you require:

• 10 years experience of Presales/System Engineer System Engineering in System Integration or OEM background
  
• 5 years experience in Security Solution System Management Administration or Presales
  
• Outstanding presenting skills to both technical and executive audiences whether impromptu on a whiteboard or using presentations and demos.
  
• Experience in designing and implementing security and identity management solutions to support critical systems and business programs Preferred.
  
• BE / B.Tech / MCA / M.Tech / M.Sc (CS) / B.Sc (CS)
  
• Expertise in core Microsoft product stack including Windows Server Windows Workstation Active Directory DNS DHCP Group Policies and IIS.
  
• Experience with VMWare virtual environments AWS Cloud Services or Microsoft Azure Platforms is preferred.
  
• Demonstrate an understanding of risk management security policies and controls user account lifecycle management and rolebased access.
  
• Knowledge and experience in Security space
  
• General knowledge of cloud architecture as well as onpremises IT landscape
  
• Knowledge and demonstrated ability in working with project management and collaboration Tools (Jira and Confluence Google Suite Microsoft Office Zoom other business management solutions etc)
  
• PMP & Scrum certification desirable (CSM ACSM etc)
  
• Security Certifications (CISM CISSP CCSP CRCM etc) desirable
  
• Ability to manage multiple customer projects simultaneously. Excellent writing and presentation skills.
  

You should apply if....

• Exhibit confidence and have an extensive knowledge of emerging industry practices when solving business problems.
  
• You can push creative thinking beyond the boundaries of the existing industry practices and customer mindsets.
  
• You thrive on clarifying situations and can effectively communicate technical information to a nontechnical audience.
  
• Facilitate effective team interaction.
  

Benefits

Some of our benefits and perks include:

• Flexible working hours
  
• Health Insurance
  
• A growth oriented work culture and environment