As a Claims Specialist you will executing the daytoday operations of the LTL cargo claims
Requirements
- Review submitted claims paperwork for accuracy.
- Assist carrier partner and/or customer service with investigation of LTL cargo claims.
- File all claims using the EZ Claims software or current claims platform.
- Update claims platform with current claims status.
- Receive checks from carriers and requests customer payments from the A/P team.
- Review carrier claims denials to ensure accuracy and escalate as needed.
- Understand overall insurance and claim platform limits of liability and carrier rules tariffs.
- Negotiate with carriers and adjusters as needed to resolve claims and obtain the best possible result for our shipping partners.
- Set up new customers with a filing template and weekly reporting to their specific requirements.
- Provide claim resolution details to management customer service and finance/accounting.
Qualifications
1 years operational logistics.
1 years LTL claims OS&D experience required.
Excellent English communication reading and writing skills.
Skills
Strong communication skills.
PC Skills with proficiency in Microsoft Word Excel and Power Point.
Goal oriented always willing to seek knowledge and improve upon skills in order to drive new ideas.
Ability to work independently be highly motivated leader and selfstarter.
Possess a positive and persistent attitude required to build relationships and gain cooperation from various departments and external partners.
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