Customer Service Rep
Posted on :
21-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-03-2024
Job Description
Req ID : 2651669
Job Title: Customer Service Representative
Location: Manchester NH 03103
Shift: 1st shift Monday Friday 7:00am3:30pm
Duration: 12 Months
Position Summary:
- Assist customers and business partners via telephone and email.
- Handle customer complaints in a calm professional manner.
- Diagnose assess and resolve problems or issues.
- Monitor progress of delivery routes
- Scan haulaway pods and verify stamps.
- Process changes or cancellations to delivery orders.
At a minimum youll need:
- High school diploma or equivalent
- 1year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues.
- Solid ability to multitask with exceptional organizational skills.
- Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Employment Type
Full Time
Key Skills
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