Technical Business Analyst

Job Title: Technical Business Analyst

Location: Dublin Ireland

Job type: Contract

Contract Duration: 12 months

Working arrangement: Hybrid Min 2 day on site in North Dublin

Rate: 300350 per day

We are working with a world class business whose customer is embarking on a significant decentralisation project to enhance flexibility and control within their operational units. As part of this we are seeking a talented and experienced Technical Business Analyst to play a pivotal role in the discovery and planning phase of their service design efforts.

Ideally you will have a strong background in business analysis demonstrating the ability to analyse optimise and document complex business processes. Your insights and analyses will contribute to the overall success of the project and to numerous teams within the business.

We are looking for people with a strong BA background the below is a guide on some of the other skills we are ideally looking for.

• Bachelors degree in Business Information Technology or related field
• Proven experience as a Technical Business Analyst with a focus on service design and process improvement
• Strong analytical and problemsolving skills with the ability to think critically and strategically
• Experience working on discovery and planning phases of projects contributing to the development of project plans and timelines
• Proficient in using data analysis tools (e.g. SQL Excel) and business intelligence tools (e.g. Tableau Power BI)
• Familiarity with process modelling techniques (e.g. BPMN) and analysis tools (e.g. ARIS Visio)
• Knowledge of Agile methodologies (Scrum Kanban) and project management tools (JIRA Trello)
• Knowledge of ITIL processes deployment strategies and best practices for minimizing disruptions during service introduction
• Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse teams
• Familiarity with SDLC phases and requirements management tools (JIRA Confluence) is advantageous
• Ideally ITIL certified.

For the role you will lead the asis and tobe analysis of current service design processes identifying areas for improvement. Other responsibilities include:

• Coordination with stakeholders to establish scope of existing services and development of plans for migration of responsibilities
• Drive the service design process ensuring alignment with business goals and technology capabilities
• Work closely with crossfunctional teams to translate business requirements into actionable technical specifications
• Facilitate workshops and meetings to elicit and prioritise requirements ensuring clear communication between technical and nontechnical stakeholders
• Develop and maintain documentation including business process models user stories and functional specifications
• Utilise data analysis tools and techniques to derive valuable insights for informed decisionmaking
• Collaborate with project managers developers and other stakeholders to ensure successful project delivery

This is an exciting longterm project within the aviation sector. The overall digital transformation is complex and challenging and you will join a very talented and experienced team in a pivotal role for the future success of the business. If you would be interested in the role please send your CV to the link provided. Please note due to the nature of the contract we cant not sponsor anyone now or in the future.

Remote Work :

No