Events Executive

Specifically, you would be responsible forperforming the following tasks to the highest standards: • Maximise all Meeting & Events Sales revenue opportunitiesthrough up selling of function items • Closely monitoraccounts revenue and business production for Wedding accounts • Report to the GC&E Director on potential marketsneeding coverage • Meet and welcome some top key accounts,group organizers and VIP guests upon check-in • Takeresponsibility to conduct hotel inspection for all walk-ins,wedding groups • Be visible to organizers and clientsduring their event / group dates and monitor guest satisfaction • Regularly review Master A/C postings to ensure postingsare correctly done • Carry out negotiation for rates withwedding clients and organizers • Review bills withorganizers regularly to eliminate adjustments needed on finalinvoice • Ensure the highest standards of Event Managementare in place including building relationships with new/existingcustomers in order to secure rollover business • Ensure aculture of high quality standards for relationship building,customer service, selling techniques, and billing and processingcontracts • Build strong relationships with customers,Guests and Team Members in order to gain full understanding oftheir needs and work to serve them effectively • Accurateadministration and control of all Meetings and Events relatedreservations and blocks • Ensure that all Function Sheetsare handed over the Food and Beverage Operations Team every weekfor the following 7- 10 days outline and that all the informationis accurate, confirmed and billing details documented and in linewith the credit policy • To meet & greet nominatedconference contact or organizer to check on their satisfaction andthe set up of the meeting rooms on the day of the event • To conduct Show rounds for companies & agents in line withthe Company policy • To support the Food &Beverage operations and room reservations team with information asrequired • Ensure all information is relayed to the Chefand Operations Team in a timely manner to ensure they can order androster effectively • Contribute to the selling strategy ofthe hotel • To raise invoices for Events in line withquotations and forward them to the accounts departments on a dailybasis with relevant back up documentation to expedite payment • Understand the competitive market place and implementapproaches to ensure the hotel stays ahead in the local market Whatare we looking for? An Events Executive serving Hilton brands isalways working on behalf of our Guests and working with other TeamMembers. To successfully fill this role, you must possess thefollowing qualifications, attitude, behaviours, skills, and valuesthat follow: • Able to develop positive workingrelationships at all levels • To create a positive image • Good personal presentation • Good understandingof C&E business • Company/competitor awareness • Previous experience working in an Event PlanningEnvironment • Good administration skills • Goodorganization skills • Proven customer service experience • Able to 'close' asale