Employer Active
Objective and Purpose
The Application Support Engineer will work within our Service & Operations Department supporting our Application & Customer Care Teams solving escalated complex issues including Clinical and Medicalcommunications systems whilst providing excellent customer service.
The Application Support Engineer will be at the forefront of investigating maintaining correcting and improving established systems at various levels working with our local and global support teams. You will maintain our customers needs and provide technical expertise by performing handson configuration onsite and remotely during installation commissioning and post customer handover.
As a key member of the Service & Operations Teams you will use various technologies and languages (such as HTML SQL XML and TSQL) to maintain software that maximises user experience and will work alongside engineers and product specialists to investigate and resolve any complex issues affecting functionality.To be considered for this role you must be flexible to work from Ascoms UK Office based in Lichfield as well as from Home or the Customer Site as required.
Qualifications and Work Experience
Full Time