Service Contract Administrator

A fantastic opportunity has arisen for an experienced Service Contract Administrator to join an established company situated in Medway.

Salary: Dependent on experience

Hours: 08.30 - 17.00 (Monday to Friday)

You will be supporting the Service Contract Managers with the administration involved in working on long-term contracts for the servicing, repair, maintenance and much more.

Clients include
Data Centres, Banks, Prisons, Facilities Companies, Supermarkets, Hospitals and Utility companies etc.
The role will involve (but is not limited to):-

Assisting in preparing and submitting appropriate risk assessments and method statements.
Uploading documentation to client portals
Applying for customer site access permits.
Ordering parts and stock items and confirming parts on the internal system Datascriber
Raising purchase orders
Dealing with client enquiries
Producing retrospective quotes for callouts
Chasing client purchase orders
Signing off engineers timesheets

To be successful in this role it is essential to have excellent customer and delivery focus and have the ability to communicate effectively using a wide range of media (verbally and written).

You must be computer literate with the ability to input data quickly and accurately and have strong planning and organising skills.

Working as part of the Service team, you will be answering telephone enquiries and accessing computer records, so a working knowledge of Microsoft Office is essential. Training will be given on internal software.

You will have a flexible approach and willingness to expand your skills and knowledge as there are great opportunities to grow within the organisation.

Qualifications & Requirements:
Excellent knowledge of Microsoft Office is essential
Knowledge of the engineering industry would be desirable but not essential
Ability to work on own initiative and work well within a team environment
Excellent attention to detail
Hard-working, good work ethic and approachable.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...

Service Engineer/Engineer