ERP program managers

ERP Program Manager

Responsibilities:

Work with project managers to plan project schedules, budgets, and goals

Document and manage dependencies between projects and workstreams

Manage and work through project launch teams to ensure that the project scope and outcome is achieved.

Execute, monitor, and control the schedule, cost deliverables, risk management and scope to meet or exceed
stakeholder and customer expectations.

Responsible for allocating resources and management of the project team. Proactively manages potential
conflict and resource constraints

Work across business to resolve elevated issues internally and with the customer, ensuring barriers that could
impede program progress are removed.

Accountable for scope change management within the project. Responsible for orchestrating response to
customer scope changes in collaboration State leadership

Provide guidance and support to lower-level project managers.

Collaborate with executive management to help achieve the expected goals and objectives of the program
and associated projects within the program

Facilitate communication across the different projects and cross-functional teams

Manage program and associated project budgets

Work with State leadership to minimize new/competing projects

Knowledge/Skills/Abilities:
20+ years of enterprise project management/program management experience;
At least 5+ years working with a cloud-based ERP platform (SAP, Infor, Oracle or Workday)
Relevant certifications including PMP, PGMP or other recognized licenses or certifications
Strong knowledge of project management tools
Strong knowledge of the SDLC project life cycle
Experience working with data systems and acting as a liaison between business users and technical staff
Strong leadership skills including the building of effective teams, an ability to manage conflict, the effective
setting of priorities in the team and an ability to clearly define roles, responsibilities, and objectives
Demonstrated ability to moderate and lead projects and drive technical decisions
Ability to prepare technical and strategic issues for management decisions
Effective strategic, long-term, and planning thought processes
Strong communication and presentation skills to project team and State leadership
Understanding of how data systems interact
Advanced skills in Microsoft Project, Visio, SharePoint, Microsoft Office Suite, Microsoft Project Online or
other project/program portfolio management tool
Understanding and use of document management and version control.
Ability to execute high quality customer service by anticipating customer needs, providing services accurately,
in a respectful and timely manner, and establishing and maintaining effective contact and follow through with
customers.
Ability to develop and maintain positive work relationships.
Ability to collaborate and work effectively as a team member.
Excellent communication skills, both oral and written, and organizational skills.
Ability to organize and evaluate data to drive decision making.
Ability to work with diverse communities and sensitivity to needs and concerns of various cultural groups.
Demonstrated ability to identify and mitigate project risks
Experience with large public sector customers (another state or large county) is preferred but not mandatory




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DOCUMENT MANAGEMENT , VISIO , SHAREPOINT , ERP , PROJECT , SAP , MICROSOFT PROJECT