French Customer Specialist - Finance sector

Our client is a provider of an online platform to facilitate financial transactions between lenders and As a Customer Advisor, you will be the first point of contact of customers to directly attend their

Responsibilities

• Assist clients via inbound calls in the sales process by answering inquiries regarding their purchase orders and attending potential
• Managing customer s expectations regarding the products and shipping
• Prepare, maintain, and review purchasing
• Confer with customers by email, chat, or inbound calls to provide information about products, take or enter orders, cancel accounts, or obtain details of

Your Profile

• Native or Proficient French and fluent English (minimum level B2)
• Excellent communication skills coupled with empathy and team spirit
• Good upselling skills and capacity to engage with customers by providing a warm and cordial atmosphere with every contact
• Previous experience in Customer Service or Sales is a plus
• For non-EU residents, it is mandatory to have a valid work permit

What do we offer?

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Meal Allowance
• Health insurance with a dental plan (after 6 months contract)
• Availability to work from home temporarily
• Relocation package accommodation in a shared apartment for 6 months and flight

Additional Benefits

• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the
• New and modern office located where the action is: Lisbon-