Night Manager - New Opening Roma - Lazio
Posted on :
17-11-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1681959
For our International Luxury Hotel Brand located in Rome. We re looking for a Night Manager to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. This person will act as Hotel Duty Manager during his duty.
A little taste of your day-to-day
Every day is different, but you ll mostly be:
- Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
- Checking guests in, out and managing any wake-up call requests
- Answering phones and dealing with overnight guest queries
- Running night audit property management systems or manual equivalents
- Performing other duties such as concierge services and special guest requests
- Responsible for all hotel operations during the night
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you ll become part of our hotel family.
Requirements
- Accounting and mathematics skills for accurate auditing and payment processing
- Cash handling experience for counting and securing bank and processing cash payments
- Computer literacy, including familiarity with Opera PMS
- Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and other team members
- Customer service experience
- Knowledge of hotel operations, offers and the local area
- Fluency in Italian & English language - extra language skills would be an advantage
- Knowledge of loyalty programs
- Preferred working experience with similar roles in International Luxury Hotel Brands
Accounting and mathematics skills for accurate auditing and payment processing Cash handling experience for counting and securing bank and processing cash payments Computer literacy, including familiarity with Opera PMS Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and other team members Customer service experience Knowledge of hotel operations, offers and the local area Fluency in Italian & English language - extra language skills would be an advantage Knowledge of loyalty programs Preferred working experience with similar roles in International Luxury Hotel Brands
Employment Type
Full Time
Key Skills
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