Care Technical Manager
Posted on :
31-10-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1654646
Responsibilities:
• Act as a liaison on technical issues between customer and Nokia suport organizations.
• Research reasonable Customer requests on hardware and software configurations.
• Perform daily system heath check together with daily performance stats.
• Provide the required support to NOC team in order to monitor the system and assure the optimum performance.
• Assist with data collection and analysis.
• Provide support to help research, identify and isolate technical problems that occur in Nokia-supplied products due to multi-vendor system growth or call processing issues.
• Research reasonable Customer questions on call processing issues
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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