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It By Design
IT Project CoordinatorWere looking for an IT Project Coordinator to support delivery of client IT projects working closely with our Project Management team. The ideal candidate has experience juggling multiple concurrent technical projects across different clients and is comfortable a
IT Project CoordinatorWere looking for an IT Project Coordinator to support delivery of client IT projects working closely with our Project Management team. The ideal candidate has experience juggling multiple concurrent technical projects across different clients and is comfortable a
It By Design
Senior System Administrator is a skilled technician who can act as the first point of contact for their end users to resolve or escalate issues related to desktop hardware software network and others when a request is raised through phone calls emails or chats. They have effective com
Senior System Administrator is a skilled technician who can act as the first point of contact for their end users to resolve or escalate issues related to desktop hardware software network and others when a request is raised through phone calls emails or chats. They have effective com
It By Design
PositionSummaryManaged Services TeamLeader willberesponsible for leadingmotivatingand overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuringthat theteamprovidesafirst-classservicetoITBDsonshoreClientswhendealing with and resolving a variet
PositionSummaryManaged Services TeamLeader willberesponsible for leadingmotivatingand overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuringthat theteamprovidesafirst-classservicetoITBDsonshoreClientswhendealing with and resolving a variet
It By Design
Required Experience7 years in IT infrastructure4 years in an MSP environmentExperience supporting multiple clients simultaneouslyExperience leading technical escalationsAbility to manage projects without constant supervisionMicrosoft Technologies (Expert)Microsoft 365 administrationEn
Required Experience7 years in IT infrastructure4 years in an MSP environmentExperience supporting multiple clients simultaneouslyExperience leading technical escalationsAbility to manage projects without constant supervisionMicrosoft Technologies (Expert)Microsoft 365 administrationEn
It By Design
Job SummaryThe Senior Product Support Engineer is responsible for managing implementing troubleshooting and supporting company products and services across client environments. The role involves handling product deployments technical support issue resolution onboarding/offboarding act
Job SummaryThe Senior Product Support Engineer is responsible for managing implementing troubleshooting and supporting company products and services across client environments. The role involves handling product deployments technical support issue resolution onboarding/offboarding act
It By Design
Customer Facing: Yes - Both Work Shifts (EST): 8am - 5pmPSA: AutoTask RMM: Datto RMMSelect the top 3 Skills Sets in Order of PrioritySkill Set #1: Server and network alert management and remediationSkill Set #2: AD user account managementSkill Set #3: Advanced desktop troubleshootin
Customer Facing: Yes - Both Work Shifts (EST): 8am - 5pmPSA: AutoTask RMM: Datto RMMSelect the top 3 Skills Sets in Order of PrioritySkill Set #1: Server and network alert management and remediationSkill Set #2: AD user account managementSkill Set #3: Advanced desktop troubleshootin
It By Design
We are looking for a proactive AI Automation Engineer with a strong foundation in scripting DevOps and workflow automation. The ideal candidate will work on executing maintaining and optimizing AI-driven automation workflows to improve operational efficiency across MSP environments.Ke
We are looking for a proactive AI Automation Engineer with a strong foundation in scripting DevOps and workflow automation. The ideal candidate will work on executing maintaining and optimizing AI-driven automation workflows to improve operational efficiency across MSP environments.Ke
