Front Office Jobs in Indonesia

The Reservations Agent plays a key role in delivering seamless guest experiences while supporting the hotels revenue performance. This position is responsible for handling all aspects of guest reservations with professionalism efficiency and attention to detail. From responding to inquiries to proce...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

Welcome guests warmly upon arrival and provide a smooth efficient check-in experience.Serve as the primary point of contact for guest inquiries requests and complaints ensuring timely and professional resolution.Maintain detailed knowledge of hotel facilities services dining concepts and local attra...

Shangri-La Hotel SurabayaAt Shangri-La Group joy is more than a feeling it is a way of life. Since 1971 our people have brought the care and human touch of Asian hospitality across the globe creating heartfelt connections and unforgettable experiences.We believe joy is personal yet universal found...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

The Assistant Director supports the Director of Sales in driving revenue growth and achieving sales targets while upholding the brands commitment to exceptional service and refined guest experiences. This role is responsible for developing and executing strategic sales plans across key market segmen...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionJOB SUMMARYAssists in managing the execution of all operations in the rooms area departments ( Office Engineering/Maintenance Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors...

The Assistant Front Office Manager supports the Front Office Manager in leading the front office team to deliver seamless personalized guest experiences that reflect the Novotel brand standard. This role ensures smooth daily operations maintains high service standards and actively drives guest satis...

Supervise room inspections staff schedules and daily housekeeping operationsMaintain inventory manage linen and laundry procedures efficientlyLiaise with Front Office and Maintenance to ensure timely room readinessRespond to guest requests and handle VIP setups with urgency and careTrain mentor and...

DescriptionJOB SUMMARYAssists in managing the execution of all operations in the rooms area departments ( Office Engineering/Maintenance Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors...

The Guest Relation Officer (GRO) is responsible for ensuring a personalized and memorable guest experience by providing attentive professional and proactive service. This role acts as a key point of contact for guests handling special requests VIP arrivals and guest feedback to maintain the highest...

EOE/AA/Disabled/VeteransWhat are we looking forA Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviour skills and values that follow: Good communication organi...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

Primary Responsibilities     Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests.    Responsible for Front Desk Bell operations Guest Experience and Cashier.    Liaise with different departments for smooth and coordinated work.    Ensure cleanliness of a...

Welcome guests warmly upon arrival and provide a smooth efficient check-in experience.Serve as the primary point of contact for guest inquiries requests and complaints ensuring timely and professional resolution.Maintain detailed knowledge of hotel facilities services dining concepts and local attra...

Handle all reservation inquiries via phone email online platforms and other communication channelsProcess room bookings accurately in the reservation system in accordance with hotel policiesProvide guests with detailed information regarding room types rates promotions and hotel facilitiesVerify rese...