Reservation Agent
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Handle all reservation inquiries via phone email online platforms and other communication channels
Process room bookings accurately in the reservation system in accordance with hotel policies
Provide guests with detailed information regarding room types rates promotions and hotel facilities
Verify reservation details payment methods and special requests to ensure accuracy
Qualifications :
Minimum 12 years of experience in reservations front office or customer service preferably in a 4- or 5-star hotel
Professional appearance and positive service attitude
Strong communication and customer service skills
Detail-oriented with strong organizational abilities
Additional Information :
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
