Assistant Front Office Manager
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Assistant Front Office Manager supports the Front Office Manager in leading the front office team to deliver seamless personalized guest experiences that reflect the Novotel brand standard. This role ensures smooth daily operations maintains high service standards and actively drives guest satisfaction by anticipating needs managing issues and coaching the team to deliver heartfelt hospitality.
Qualifications :
- Diploma or bachelors degree in hospitality management or related field.
- 34 years of Front Office experience with at least 12 years in a supervisory role
- Previous experience in an international hotel brand preferred (Accor/Novotel is a plus).
- Fluent in English (additional languages are an advantage)
- Proficient in Opera PMS Microsoft Office and guest service systems.
- Excellent guest service interpersonal and communication skills.
- Calm and solution-oriented under pressure
- Flexible availability including weekends and holidays
- Professional appearance and grooming
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
