Software Support Analyst Jobs in India

The RoleAs an Application Support Analyst for Knowledge & Information Team you will be accountable for providing operational support to business users across CC offices globally. This role will be the expert within the DevOps team for the services and tools we utilize. You will help to maintain the...

About the RoleThe Sr. Above Market Customer Support Associate is a key member of our global client support team providing high-quality timely assistance to some of our largest clients across multiple markets. You will resolve client queries via modern service platforms create accurate KPI and insigh...

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the wa...

We are looking for a Product Support Analyst to join the team.The ideal candidate will have a strong foundation in SQL an understanding of client-server architecture and the ability to work in a client-centric role. This role requires excellent communication skills flexibility to support clients in...

Sr. Customer Support Associate Salary: 20000 to 28000 per monthLocation: Infopark KochiExperience: 2 to 3 years in BPO / Customer Support voice process (Mandatory)Qualification: Graduation (Mandatory)Excellent fluency in English2 to 3 years of experience in BPO or Customer Support voice processStro...

Strength in TrustOneTrustsmission is to enable innovation through the responsible use of data and AI.We believe that ensuring data is trustedshouldntslow teams downit should acceleratewhatspossible. This led us to develop the first technology platform for responsible data use in 2016. Today with AIr...

The Sr. Customer Service Associate will be responsible for maintaining and enhancing customer relationships ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. This role focuses on delivering high-quality outputs managing complex queries and...

Your role:The Technical Support Analyst will be part of a 24x7x365 Operations team responsible for monitoring supporting and maintaining enterprise infrastructure and applications. The role requires strong troubleshooting skills operational discipline and the ability to work in a time-sensitive cu...

About ZscalerZscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any locati...

Role OverviewThe Product Support Analyst (L1) will act as the first line of support for customers leveraging technical skills and product expertise to resolve incidents efficiently. This role involves diagnosing investigating and resolving issues while coordinating with business teams application ow...

Job DescriptionOverviewThe Desk Side and Technology Support Engineer is responsible for the resolution of all 2nd Line incident and service requests. They will have a good understanding of technology and demonstrate excellent customer service skills.Your roleGeneral troubleshooting of the Atkins des...

About Allica BankAllica is the UKs fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech.Established SMEs are the backbone of local communities - representing over...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

About Tekion:Positively disrupting an industry that has not seen any innovation in over 50 years Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers Automotive Enterprise Cloud (AEC...

The AbeBooks Customer Support Team operates with multiple sites across the globe in five languages: English German Spanish Italian and French. The Customer Support Associate acts as the primary interface between AbeBooks and external buyers and sellers through email support. We support buyers during...

Purpose This role is responsible for addressing all IDEMIA IT related issues in accordance with the relevant service-level agreements and cooperating with technical teams to ensure customer satisfaction.Key Missions Solves and documents Level 1 and sometimes Level 2 IT needs of users and productive...

At Anaplan we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.What unites Anaplanners across teams and geographies is our collective commitment...

DescriptionRole ResponsibilitiesApplication/Technical Support: Respond to inbound support requests via help desk platforms (e.g. Zendesk) phone email or chat. Triage and prioritize assistance needed and resolve issues related to software hardware or system usage.Training & Guidance: Provide baseline...

DescriptionRole ResponsibilitiesApplication/Technical Support: Respond to inbound support requests via help desk platforms (e.g. Zendesk) phone email or chat. Triage and prioritize assistance needed and resolve issues related to software hardware or system usage.Training & Guidance: Provide baseline...

Hi Im Aswathiyour Recruiter and guide to joining CSG! Were excited to learn more about you and how your experience can strengthen our team to provide Level 2 Support to customers - resolving technical issues / error messages encountered by customers in a live production environment.We are looking...